Relational Coordination Research Collaborative

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rc survey 2.0

RELATIONAL COORDINATION is communicating and relating for the purpose of task integration - a powerful driver of performance when work is interdependent, uncertain and time constrained.  With the RC Survey, a valid and reliable measurement tool supported by our partner Relational Coordination Analytics, you can gain new insight into the dynamics that exist between individuals, groups and organizations - and begin to transform them.  When used for interventions, this measurement tool should be treated as one core element of a broader system, as shown in the Relational Model of Change, and with guidance from skilled practitioners.

RCRC’s mission is to transform relationships for high performance by helping organizations to build shared goals, shared knowledge and mutual respect across boundaries. We connect researchers and practitioners in an innovative, collaborative setting to develop and test new models of change. Together we help organizations transform the relational dynamics underlying their work processes and redesign their structures to support and sustain the new dynamics.

Roundtable quotes

RCRC Latest News and Blog

Reflections from Australia

Flying home from Australia over the weekend I found myself reflecting on what I learned. Australia has enjoyed a vibrant economy for more than two decades, boosted by an influx of human capital through immigration, a mining boom, and a robust import-export sector fueled by the rapid economic growth of their Asian neighbors, especially China. Several decades ago Australians also put into place a set of policies to fund public hospitals and higher education and have established a wage structure with one of the highest minimum wages in the world, existing hand in hand with relatively low and stable rates of unemployment.

Still, at The Future of Work conference this past week, leaders from the Australian private and public sectors were calling for more – for better leadership, more collaboration, more workforce engagement and greater utilization of the talents of Australia’s diverse workforce. Australia like other countries still struggles with sexism, racism and ageism in the workplace as well as inherited bureaucratic structures. As Rosemary Kirkby said, “The easiest way to be fast on your feet is to make sure everyone has a voice – and I don’t mean a focus group – I mean built into the process.”  Read more!

Fall Roundtable 2014 To Be Hosted By Billings Clinic September 4-5th - Montana Here We Come!

By Jody Hoffer Gittell

March 3, 2014

After three great Roundtables (MIT, Dartmouth, Berkeley) we have been invited to hold the next Fall Roundtable at Billings Clinic in Billings, Montana. We are thrilled by the idea of convening at the Billings Clinic, where relational coordination is becoming an integral part of their approach to improving quality for patients and employees alike, starting in the Intensive Care Unit and now extending to Orthopedics and Primary Care.  According to our hosts Curt Lindberg, Elizabeth Ciemens, Dania Block and Bob Merchant, Billings is also a great place for outdoor fun, including the Beartooth Mountains, Yellowstone National Park and nearby river rafting.  See here for more information!

Creating Coherence - Leadership and Coordination Across Boundaries

By Jody Hoffer Gittell

March 3, 2014

Ninna Meier photoLast week Ninna Meier (Copenhagen Business School) and her colleagues from the Central Denmark Region presented their collaborative research and organizational development project, exploring the role of leadership and coordination in creating more coherent patient pathways across professional, organizational and geographical boundaries.  At Brandeis University where Ninna is an RCRC Visiting Scholar, they presented baseline data on health system functioning in Denmark and invited us to help as they began to consider possible interventions.

Baseline data included deep qualitative observations in an Emergency Department, Oncology Ward, and Internal Medicine Unit, while the second phase will include relational coordination survey data  - the strength of shared goals, shared knowledge, mutual respect, frequent, timely, accurate, problem-solving vs. blaming communication across roles, units and organizational boundaries - as additional input for intervention and change. One insight from the seminar was the need to better connect inpatient care with community-based care as the Danish municipalities strive to support health and wellness in the community.

Dr. Meier is a postdoctoral research fellow at Department of Organization, Copenhagen Business School, Denmark and a Visiting Scholar with the Relational Coordination Research Collaborative at Brandeis University this year.  Ninna holds MS in Philosophy and Business Administration from the Department of Management, Politics and Philosophy, Copenhagen Business School, and a Ph.D. in Business Administration from Aarhus University focusing on Health Organization and Management.

Soft Side? Integrating Relational Coordination and Lean at Group Health

By Jody Hoffer Gittell

December 8, 2013

group health dinner

In early December, Signe Peterson Flieger and I journeyed out to Seattle to work with our colleagues at Group Health on integrating relational coordination and lean into a coherent methodology for organizational transformation.  We were inspired by early pioneers like Earll Murman (MIT) and Walter Lowell (Maine Dept. of Health and Human Services) who refer to relational coordination as "the soft side of lean" and by colleagues like Dale Collins Vidal (Dartmouth-Hitchcock) and Margie Godfrey (Dartmouth Institute Microsystem Academy) who point out that relational coordination is actually quite hard in the sense of being both measurable and challenging to achieve.

Guided by Diane Rawlins (InsideOut Consulting and RCRC Partner) and Kim Demacedo (Group Health lean consultant), we spent 1.5 days building an integrated RC/lean approach with Group Health leaders Claire Trescott, Barbara Trehearne, Erika Fox, Michael Parchman, Rob Reid, Alicia Eng, Linda Boatman, Janice Wharton, Karen Severson and Thomas Nielsen.  We discovered that RC and lean have some common underlying principles including systems thinking and attentiveness to relational dynamics such as problem solving rather than blaming communication and respect for people.

The immediate task was to combine relational coordination methods with lean methods as part of Group Health's evolution from Medical Home 1.0 to 2.0.  We hope what we learn will have far-reaching implications for healthcare systems around the world, and will help us to further flesh out the Relational Model of Organizational Change.  We will be eager to share this integrated RC/lean methodology as it evolves - so stay posted and share your comments here!

Just Back from Denmark - Health and Wellness a Community Responsibility?

By Jody Hoffer Gittell

November 16, 2013

Flying home from Denmark I wanted to share some thoughts about health and wellness in the community. I visited several more municipalities, where much of the health and wellness work is now happening in Denmark. Max Kruse Director of Varde Municipality explained:

“With the healthcare revolution in Denmark we set up a clear separation of duties between regions and municipalities. We formed 5 regions for health and psychiatric care and 95 municipalities who are responsible for before citizens get sick and after they are out of hospital. Now municipalities pay 20% of the costs whenever our citizens go into the hospital or visit a doctor. Because of the 20% and because of our citizens, we have incentives to take care of our duties. Continue reading and join the conversation!

Reflections on the Fall Roundtable in Berkeley

By Jody Hoffer Gittell

October 22, 2013

Host Committee

We just spent a rewarding two days sharing our experiences with advancing the practice of relational coordination to achieve high performance. It was the third annual RCRC Roundtable, held at the University of California Berkeley. At the end one person observed, "I've never seen people at a conference listening so intently to each other!" The sense of connection was palpable - which was remarkable given that many were meeting for the first time. For the Roundtable booklet with its summary of activities and participants, see here.

Steve Shortell of UC Berkeley started us off by sharing recent data regarding the multiple levels - micro, meso and macro - at which relational coordination is needed to achieve the goals of accountable care. We realized through sharing that while people often see the need for it at their own level, they often see people at the other levels as obstacles to their work rather than as partners. Top management often sees the front line as failing to understand its need to build relational coordination at the macro system level while the front line sees top management as being unreceptive to the need to build and support relational coordination at the micro system level. Could the concepts of RC - shared goals, shared knowledge, mutual respect supporting frequent, timely, accurate, problem-solving communication - help us to connect conversations across these levels to build systems thinking?

We also explored:

  • Unfreezing deeply entrenched professional roles and identities to build new ways of working together and how RC concepts can help to jump start the necessary conversations
  • Including the patient, family and community on the team to co-produce desired outcomes including health and wellness - and new ways to assess and strengthen their inclusion
  • Combining relational coordination with lean methods - this lively group figured out how to layer RC metrics onto work process maps to gain greater insight and avoid purely mechanistic approaches to lean
  • Building RC metrics into our dashboards to gain ongoing visibility into the powerful dynamics of RC to inform our decisions and improvement efforts - this group also considered how the design of EHRs can foster or undermine the development of relational coordination across boundaries
  • Identifying methods for developing leaders who are able to support relational coordination through systems thinking and humble inquiry
  • Formation of an RC Learning Network with several leading health systems - a conversation that will continue in the aftermath of the Roundtable

Edgar Schein, MIT Sloan School, concluded the Roundtable with a reflection on the importance of doing interventions that are attentive to the needs of the participants, not allowing the ethic of "pure research" to override the ethic of helping. He also provided us with a deep dive into theories of organizational change, showing how these theories of change are needed to inform the practice of relational coordination.

I want to express deep gratitude to all the participants who made this Roundtable one of the best moments I have experienced in the journey we are on. And I send my gratitude to the host committee - Thomas Huber of Quantros, Kathy McDonald of Stanford, Terry Hill of Hill Physicians Group, Dominick Frosch of the Moore Foundation, Barbara Belk of Kaiser Permanente - whose energy and ideas and leadership made this possible. I also thank the RCRC team who worked and strategized since the spring to support the host committee - Debbie DeWolfe, Anna Perlmutter and Joanne Beswick. Their efforts were tireless and good spirited with much creative problem solving. A true example of relational coordination at work.

We are all grateful to UC Berkeley for hosting us on its lovely campus on a lovely Fall weekend - and to the Gordon and Betty Moore Foundation for its financial support.

I will conclude by reflecting back and thanking the visionaries who originally saw the potential for RC to become more than a research tool and more than an academic theory. They recognized RC as a way to foster behavior change and system change and they encouraged me to form the Relational Coordination Research Collaborative. They are Dale Collins Vidal from Dartmouth, Thomas Huber from Quantros, Ken Milne from Salus Global, Nancy Whitelaw from Salus Global, Stan Wallack from Brandeis, Kathy McDonald from Stanford, Gene Beyt from Brandeis, and Tony Suchman from McArdle Ramerman Center. They have been visionary leaders building a network that seems to grow each day.

And I especially want to thank the partners of the RCRC - our organizational partners, our research center partners, our professional partners, and our student and faculty partners. You are the RCRC and you have made it into a community. We look forward to the continued journey and we welcome others to participate!  Please feel free to comment!

Ed Schein Speaks About His Newly-Released Book – Humble Inquiry

By William Brandel

September 3, 2013

Humble InquiryFrank and thoughtful as always, Dr. Schein shares his motivations for writing a new book on the art of humble inquiry – and its essential role for supporting relational coordination and teaming – Humble Inquiry: On the Gentle Art of Asking Rather than Telling. This exclusive interview was conducted by Bill Brandel of Brandeis University and the Relational Coordination Research Collaborative.  Continue reading and join the conversation!

Relational Coordination and Social Construction in Berlin – and Launching the RCRC Learning Center!

By Jody Hoffer Gittell

July 8, 2013

Taos InstituteJust returned from The Summer Institute in Berlin co-hosted by the Taos Institute, a community of social construction practitioners, and Ramboll Attractor, a European management consulting firm. In its fifth year the Summer Institute brought together 250 people mostly from around Europe, especially Scandinavia, to explore social construction and systemic thinking in the transformation of people and organizations. There was much attention to connections between mind, body and spirit through conversation, singing and visual representations, as well as excellent workshops on relational leadership and more.  Continue reading and join the conversation!

Relational Approaches to Safety

By Jody Hoffer Gittell

June 27, 2013

JodyI just returned from Switzerland and a conference called “Safety Management in Context,” hosted by Gudela Grote (ETH Zurich) and John Carroll (MIT Sloan School of Management), about 75 people were invited from around the world to identify principles of safety management by comparing our experiences across countries and across industries.  Continue reading and join the conversation!

Reflections on Relational Coordination Following the Colloquium

June 3, 2013

2013 ColloquiumConversations, connections, questions and insights – these were the outcomes of our very first Research Colloquium hosted last week at Brandeis University. Having set a limit of 55 participants, we exceeded that limit before early registration had even ended, and decided to accommodate 75 participants from all across the US — Northeast, Mid-Atlantic, Southeast, Midwest, Great Plains, Rocky Mountains, Southwest, West Coast and Northwest — as well as Australia, Belgium, Canada, Denmark, Netherlands, Ireland, Spain, Sweden and the UK.  Continue reading and join the conversation!

Interview with Amy C. Edmondson, Author of “Teaming” by William Brandel, RCRC, Brandeis University

By William Brandel

February 13, 2013


Amy C. Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School. Edmondson’s research examines leadership, learning and innovation in teams and organizations, and has been published in numerous academic and managerial articles. Organizations, Edmondson argues, thrive based on how well small groups – teams – within organizations work with each other. The pace and breadth of change in today’s world demands leaders who can create an environment where individuals can team, and teams can succeed. Edmondson spoke to RCRC about her book, and about what teaming means for relational coordination and healthcare.  Continue reading and join the conversation!

Greetings from Palo Alto and News from the RCRC

By Jody Hoffer Gittell

April 28, 2013

Palo AltoJust arrived in Palo Alto last night, to speak at the Stanford Compassion and Business Conference on Tuesday. I’ll describe how relationships of shared goals, shared knowledge and mutual respect foster attentiveness to the situation and to one another – contributing to outcomes of quality, efficiency and well-being – and how organizational structures can be designed to support the scalability, replicability and sustainability of these relationships and outcomes. Other presenters are academic colleagues from U Penn, Stanford, Michigan and beyond, as well as business leaders who are working to put these principles into practice. I’m particularly thrilled to be joined by fellow members of the Center for Positive Organizational Scholarship including Sally Maitliss, Adam Grant, Kim Cameron and Monica Worline.  Continue reading and join the conversation!

Reflections from the RCRC Community on Epic Systems and Other EHRs

By Jody Hoffer Gittell

March 20, 2013


I was in Madison last week to speak at the University of Wisconsin School of Business, hosted by friend and fellow MIT grad Chip Hunter who is now a dean there. Led by Chip’s colleague Mark Covaleski, we were invited to spend much of the day with Epic Systems — soon to be the largest EHR vendor in the US it would seem based on current trends — they serve several of RCRC’s partners and clients including Dartmouth, Kaiser, Group Health and most recently Partners Healthcare.  Continue reading and join the conversation!

Understanding and Creating Caring and Compassionate Organizations

By Anna Perlmutter

January 28, 2013


In October 2012 Jody Hoffer Gittell and Anne Douglass’ article, “Relational Bureaucracy: Structuring Reciprocal Relationships into Roles,” was published in a special issue of the Academy of Management Review, dedicated to the subject of care and compassion in organizations. This month, the Academy of Management features a panel discussion among several editors and authors who contributed their unique perspectives and expertise to that October special issue. The forum, titled “Understanding and Creating Caring and Compassionate Organizations,” is devoted to the challenge of integrating care and compassion into the core values of organizational management.  Continue reading and join the conversation!

Danish article from Lederweb “Coordinate Work Together – And Create Collaboration”

By Frida Louise Irhoj Damhus

January 3, 2013

Danish Regions

Relations are important to daily work, whether related to management related contacts, internal group relations, or the relation to other departments, according to Frida Louise Irhøj Damhus of the Danish organization, Lederweb. Read her interview with professor and award-winning author Jody Hoffer Gittell during her visit to Copenhagen in September 2012. (translated from Danish by Thim Prætorius).  Continue reading and join the conversation!

Browse the RCRC Blog for the latest news and reflections from the RCRC Community.  Contribute to the ongoing dialog!

student research seminar

RCRC Events

Thursday, April 24 - Friday, April 25, 2014

Relational and Collective Leadership - Spring Mini-Conference at New York University

Open to about 50 participants, this mini-conference is sponsored by the Research Center for Leadership in Action, led by Professors Erica Foldy and Sonia Ospina at NYU's Wagner School of Public Policy.  Participants will explore the relational and collective dimensions of leadership. 
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Contact Sonia Ospina at

Thursday, April 24, 2014

11:00 am - 1:00 pm

Relational Leading: Generating New Possibilities for Results in a Complex World

Join Ken Gergen, President and co-founder of the Taos Institute and Ginny Belden-Charles, Consultant and Director of the Taos Institute MSc in Relational Leading discuss the shift from leadership to relational leading.  Organizational leaders today must deal with complex information, rapidly emerging competition and global interdependence.  These conditions require the engagement and creativity of all members of the organization. In this webinar, we will share central ideas and examples of how relational practice addresses these challenges. We invite your participation, questions and reflections.
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Download Related Materials (com/register/657984606 )

Friday, April 25, 2014

2:00 - 3:30 pm

The Influence of Information Systems Affordances on Work Practices in Health Care: A Relational Coordination Approach

Join us Friday April 25 from 2-3:30 pm for a Student Partner Research Seminar featuring doctoral candidate Ina Sebastien (University of Hawaii), followed by commentary from Professor Darryl Romanow (Duquesne University).  These seminars are held quarterly, featuring a Student Partner who is at early, middle or late stages of his or her dissertation research. Seminars are held by conference call, and begin with check in and greetings. The final 30 minutes will be open to Student Partners only, and dedicated to questions that students may want to raise to get feedback on their own work. All RCRC Partners will receive invitations to connect by WebEx. If you are not already a partner and wish to be, we invite you to sign up now.
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Contact Debbie DeWolfe at


Monday, April 28, 2014

12:00 - 2:00 pm

Human Inquiry for Living Systems: A Transdisciplinary Action Research Framework for Change and Stability at Any Scale

In this interactive lunch seminar, Professor Yoland Wadsworth (Melbourne, Australia) will explore the act of inquiry as the dynamic of all living systems – published as Building in Research and Evaluation: Human Inquiry for Living Systems (2011).  This methodology was developed from 38 years of practice-based collaborative research and evaluation with people using and providing health, education, welfare/wellbeing and community services.  It is centrally concerned with how both change and stability take place.
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Contact Debbie DeWolfe at

Thursday, May 1 - Friday, May 2, 2014

Interventional Uses of the Relational Coordination Survey - A Workshop

Offered for the sixth time, this is an advanced workshop on how to use the Relational Coordination Survey as part of interventions to improve work processes and collaboration across the continuum from small co-­located work groups to virtual teams to whole organizations and inter-organizational consortia. If you have experience in group facilitation or process consulting and want to take your understanding of relational coordination to a higher level, we invite you to join us. This workshop will also help you to prepare for the RC Certification process - see here for our current RC Certified Professionals.  Tony Suchman and Jody Hoffer Gittell will lead this workshop May 1-2 at the Embassy Suites in Waltham, MA.  See here for more information and to register.
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Contact Peg Mercier at

Download Related Materials (pdf)

Monday, May 5 - Wednesday, May 7, 2014

From Education to Community Health and Wellness - RC in Denmark

Professor Jody Hoffer Gittell (RCRC founder and executive director) will work with Danish municipalities to apply relational coordination principles to a range of social issues, from K-12 education in Aarhus, to community health and wellness in Varde.
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Contact Carsten Hornstrup at

Thursday, May 8, 2014

9:00 am - 4:00 pm

Relational Coordination and Social Capital – Combining Research and Practice

Welcome to an inspiring day with Jody Hoffer Gittell, where she will present her newest research and reflections on practical implications. Together with Hanne Moltke and Heidi Graff we will invite you to an inquiry into the structural, communicative and responsive world of building up trust and collaboration in the workplace with a strong focus on the core task.  This day is sponsored by Ramboll Attractor, a European management consulting firm and the most recent Danish partner of the Relational Coordination Research Collaborative.
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Contact Heidi Graff at

Monday, May 12, 2014

Relational Coordination in Practice - Cases from Denmark

We invite you to join us for a hands-on conference organized by the RCRC Partners of Denmark in collaboration with Local Government Denmark, the association of Danish municipalities.  This conference features keynote speaker Jody Hoffer Gittell, founder and director of the Relational Coordination Research Collaborative. Danish RCRC partners will present a number of cases where relational coordination has been used for the purpose of improving performance in Danish organizations.  The presentations include:
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Contact Carsten Hornstrup at

Tuesday, May 13, 2014

Relational Coordination - A New Way to Develop Organizations and Professional Cooperation in Sweden

Held in Stockholm, this event will introduce relational coordination to the Swedish organizational change community.  Relational coordination will be presented by Professor Jody Hoffer Gittell as a quite new way to develop organizations and professional cooperation. Anders Risling invites colleagues and leaders to a workshop to explore the relational coordination approach which is evidence-based and grounded in an empirical instrument that measures the cooperation between different parts of an organization.  Capacity for 40 people only, creating a space for deep conversation.

Contact Anders Risling at

Thursday, May 29 - Sunday, June 1, 2014

Renewing Employment Relations for Shared Prosperity: Research, Practice and Policy

Please join us to explore organizational change and its impact on society at the Labor and Employment Relations Association Conference May 29-June 1 in Portland, Oregon.  The theme this year is “Renewing Employment Relations for Shared Prosperity: Research, Practice and Policy" and it looks to be one of the best-attended conferences LERA has hosted in several years.  Thursday morning May 29 from 8:15-10:15 we start the conference with a plenary session on the changing landscape of healthcare, featuring labor, management, research and policy perspectives on the opportunities and challenges that we face.  Organized by Peter Berg (Michigan State) and Rebecca Givans (Cornell) with a lead role for Lisa Lynch (Brandeis, current LERA president). The Industry Studies Association annual conference overlaps with LERA on May 29th, so the programming on this special day is organized jointly between these two associations.  Given the shared history of ISA and LERA, and their combined interest in the world of industry and work, it should be a truly dynamic day filled with new insights for action.
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Contact Peter Berg at

Download Related Materials (org/meeting/lera-66th-annual-meeting)

Thursday, May 29 - Friday, May 30, 2014

Liberating Structures Workshop

A new book, The Surprising Power of Liberating Structures: Simple Rules to Unleash a Culture of Innovation, by Keith McCandless and Henri Lipmanowicz describes novel, practical and engaging ways to foster increased productivity, collaboration and creativity in any group of any size. These processes are surprisingly easy to learn. Discover today what Liberating Structures can do for you, without expensive investments, complicated training, or difficult restructuring. Liberate everyone's contributions -- all it takes is the determination to experiment. Get the book and register for a Plexus Institute Liberating Structures workshop with the authors in Washington, DC. Attendance limited to 100.
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Contact Pruscia Buscell at


Thursday, June 19 - Friday, June 20, 2014

Airline Personnel Directors Council to Meet with MIT Global Airline Industry Program in New York City

Organized by Executive Vice President Bernhard Rikardsen, this international organization of airline personnel directors will hold its 65th Annual Conference on June 19 and 20 in New York City in partnership with the MIT Global Airline Industry Program.  The focus of this year’s conference is how human resource management in airlines, based on the ambition of the airlines to continuously innovate, can develop inventive practices that makes an impact all the way through the customer value chain and contributes to sustainable success. With this challenge being common across our member airlines, they separate into two opposites: Those who expand aggressively and onboard huge numbers of new employees, and those who struggle, downsize and lay off staff. We see a polarized industry with every shade in between.
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Contact Bernhard Rikardsen at

Thursday, July 3 - Saturday, July 5, 2014

Designing Innovative Organizations - Cities and Workplaces

The European Group on Organization Studies meets this year in Rotterdam July 3-5th for its 30th Annual Colloquium.  One of the subthemes is "Designing Innovative Organizations: Cities and Workplaces" to be led by Steven Dhondt, Stuart Clegg and Nils Wahlin.  Stay posted for more on specific papers to be presented, drawing on concepts such as sociotechnical systems, relational coordination, organization design and more.
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Contact Steven Dhondt at


Friday, August 1 - Tuesday, August 5, 2014

Creating Relational and Organizational Change: The Past, Present and Future of Intervention Research

This symposium at the Academy of Management Annual Meetings in Philadelphia in early August features scholars at various stages of their careers - Ed Schein (MIT emeritus), Lotte Bailyn (MIT), Amy Edmondson (HBS), Jody Hoffer Gittell (Brandeis), Kate Kellogg (MIT) and Ethan Bernstein (MIT).  We will assess the current state of intervention research in organization studies through a lively discussion between scholars who have used different intervention research approaches in their work. The symposium will be divided into three parts. First, we will ask each panelist to discuss a project in which they used a form of intervention research. Second, we will ask panelists to assess the current state of intervention research in organization studies and inquire about the challenges they have faced in designing and launching intervention projects and publishing results. Third, we will ask panelists to discuss strategies for supporting intervention researchers, asking what we can do to raise the profile of intervention research in the Academy.  Organized by doctoral students Elizabeth Hansen (HBS) and Anna Perlmutter (Case Western). 
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Contact Elizabeth Hansen at

Friday, August 1, 2014

8:30 am - 6:30 pm

Health Care Management Emerging Scholars Consortium at the Academy of Management Meetings

This session will bring together a panel of individuals who are successful in their careers as academics in health care management educational programs. Members of the panel represent a variety of career stages, research directions, external funding support levels, and external service. Each member will discuss his or her career path from Ph.D. to the present. The session will have particular emphasis on the development of successful research programs and how each person’s research was launched from his or her Ph.D. work. The session will proceed with each panelist discussing his or her academic career trajectory for approximately ten minutes. The remainder of the session will proceed as a town hall meeting style discussion, with questions and answers involving the audience. Although this session may mostly address concerns of the Ph.D. candidate or those early in their academic careers, the session will also help inform those in later career stages and those who advise or mentor Ph.D. students or junior faculty.  Chaired by Cheryl Rathert (University of Missouri).  Panelists will include Jane Banaszak-Holl (University of Michigan), Jami Dellifrane (Virginia Commonwealth University), Jody Hoffer Gittell (Brandeis University), Andy Garman (Rush University) and Eric Williams (University of Alabama). 
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Contact Cheryl Rathert at

Saturday, August 2, 2014

8:00 - 10:00 am

Innovative Teaching of Positive Organizational Scholarship in the Management Classroom

How can we incorporate positive organizational scholarship insights into our teaching?  During the last two Academy of Management meetings there have been highly attended Professional Development Workshops related to teaching techniques informed by a Positive Organizational Scholarship perspective. This year's workshop features the following presenters: Schon Beechle (INSEAD) on global leadership, Justin Berg (University of Pennsylvania) on job crafting, Shelly Brickson (University of Illinois-Chicago) on individual and organizational identity, David Bright (Wright State University) on forgiveness, Jody Hoffer Gittell (Brandeis University) on relational coordination, Spencer Harrison (Boston College) on creativity and curiosity, Emily Heaphy (Boston University) on positive relationships, Jason Kanov (Western Washington University) on positive relationships at work, Sally Maitlis (University of British Columbia) on sense making and positive emotions and more!
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Contact Marc Lavine at

Sunday, August 17 - Wednesday, August 20, 2014

Human Factors in Organizational Design and Management

Come to Copenhagen in August to explore human factors in organizational design and management.  This year's conference is sponsored by the Nordic Ergonomics Society and the Organization Design and Management Symposium.   Relational Coordination Interventions and Outcomes will be explored, with colleagues from the US and Europe sharing their most recent data and insights on this topic.  This work overlaps with other conference topics:
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Contact Karen Albertsen at

Download Related Materials (org/)

Friday, September 5, 2014

11:00 am - 12:30 pm

Community and Organizational Embeddedness in a Massachusetts Mill Town

Join us for a Student Partner Research Seminar by doctoral student Elizabeth Hansen (Harvard Business School), followed by commentary from TBA and facilitated by Professor Jody Hoffer Gittell (RCRC/Brandeis University).  Join us Friday April 25 from 2-3:30 pm for a Student Partner Research Seminar featuring doctoral candidate Ina Sebastien (University of Hawaii), followed by commentary from Professor Darryl Romanow (Duquesne University).  These seminars are held quarterly, featuring a Student Partner who is at early, middle or late stages of his or her dissertation research. Seminars are held by conference call, and begin with check in and greetings. The final 30 minutes will be open to Student Partners only, and dedicated to questions that students may want to raise to get feedback on their own work. All RCRC Partners will receive invitations to connect by WebEx. If you are not already a partner and wish to be, we invite you to sign up now.

Contact Debbie DeWolfe at


Friday, October 24, 2014

11:00 am - 12:30 pm

Promoting Human Dignity in Organizational Life: A Case Study of Hagar International

Join us for a Student Partner Research Seminar by doctoral candidate Delia Mannen (ESADE Business School), followed by commentary from Professor John Paul Stephens (Case Western Reserve University) and facilitated by Professor Jody Hoffer Gittell (RCRC/Brandeis University).  These seminars are held quarterly, featuring a Student Partner who is at early, middle or late stages of his or her dissertation research. Seminars are held by conference call, and begin with check in and greetings. The final 30 minutes will be open to Student Partners only, and dedicated to questions that students may want to raise to get feedback on their own work. All RCRC Partners will receive invitations to connect by WebEx. If you are not already a partner and wish to be, we invite you to sign up now.

Contact Debbie DeWolfe at


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