Relational Coordination Research Collaborative
The Heller School for Social Policy and Management at Brandeis University
RCRC’s mission is to transform relationships for high performance by building shared goals, shared knowledge and mutual respect across boundaries. We connect researchers and practitioners in an innovative, collaborative setting to develop and test new models of change. Together we help organizations transform the relational dynamics underlying their work processes and redesign their structures to support and sustain the new dynamics.
December 12, 2013
Senior Leadership Retreat at Roswell Park Cancer Institute
Building high performance working relationships - conceptualized and measured as relational coordination - will be the focus of this Strategic Senior Leadership Retreat at Roswell Park Cancer Institute. Roswell Park is the first comprehensive cancer center in the US, founded in 1898 by Dr. Roswell Park, and continuously designated by the National Cancer Institute as a Comprehensive Cancer Center. Keynote speaker will be Professor Jody Hoffer Gittell of Brandeis University, director of the Relational Coordination Research Collaborative and co-founder of Relational Coordination Analytics.
Contact Dana Fox Jenkins at email@example.com
Thursday, January 9 - Saturday, January 11, 2014
AMA State Legislative Conference in PhoenixThe AMA’s 2014 State Legislative Strategy Conference will be held January 9-11 at Westin La Paloma Resort & Spa in Tucson, Arizona. Attendees include physician leaders and key executive and government affairs staff from organized medicine – the AMA, state medical societies, and national medical specialty societies. Session topics include the Medicaid expansion, state-based delivery and payment reform, health insurance exchanges, and prescription drug monitoring/drug diversion. Activities for the conference will begin on Thursday evening with a keynote address by Gurpreet Dhaliwal (UCSF School of Medicine).
John Bulger (Chief Quality Officer, Geisinger Health System), Thomas Simmer (Chief Medical Officer, Blue Cross Blue Shield Michigan), and Jody Hoffer Gittell (Professor, RCRC, Brandeis University) will participate Friday morning in a panel on "Health Care Teams: Leading the Change from Fragmentation to Coordination.” This panel will discuss how physician-led health care teams can ensure that health care professionals work together to achieve sustainable practices that offer access to high-quality, cost-effective care.
According to AMA organizers: "The necessity for team-based healthcare delivery is becoming indisputable. However, we are struggling with many aspects of team formation. In many ways, healthcare is similar to commercial aviation. For example society recognizes the need and value of pilots and physicians holding high levels of licensure and, similarly, expects the holders of those licenses to accept the duty of those professions, meet the highest standards or performance, and accept the responsibilities inherent to those jobs. If we had to sum up where our team development is in healthcare, we would say we are closer to American Airlines than to Southwest. We know what we need and we have many excellent team tools but [we may not yet] have the architectural foundation for our work."
Dr. Gittell will present her work on relational coordination, including her early Southwest-American Airlines study, her recent High Performance Healthcare work, and her current work on the process of relationship-based innovation and change. Thomas Simmer will speak about Blue Cross Blue Shield Michigan's success in achieving cost savings through rapid adoption of patient centered medical home, and John Buiger, Chief Quality Officer, will share innovations in teamwork at Geisinger.
Contact Kristin Schleiter at firstname.lastname@example.org
Friday, January 24, 2014
1:00 - 6:00 pm
Relational Coordination in Health Care - Course for Massachusetts Medical Society at BrandeisOrganized by Director of Executive Education Jon Chilingerian, this 10 day course features leadership and policy training for health leaders who face a new and challenging industry landscape. Classes include national health policy with Stuart Altman, payment innovations with Christopher Tompkins, new models of care with Rob Mechanic, accounting with Professor Brenda Anderson, negotiations with Professor Jeff Prottas and leadership with Professor Chilingerian. Professor Jody Hoffer Gittell presents on "Relational Coordination in Health Care" on January 24th from 1-6:00.
Contact Linda Purrini at email@example.com
Monday, February 24, 2014
Conference on Cross Functional Coordination Between Employees and Sectors In Order to Improve Rehabilitation and Reemployment of Citizens
Bo Vestergaard of Act2Learn will speak on relational coordination in theory and practise at this conference in Copenhagen with more than 100 participants. The conference is organized by two Danish Regions responsible for the hospitals (The Capital Region and The Zeeland Region) and the Employment Regions of the Danish Capital and Zeeland.
Contact Bo Vestergaard at firstname.lastname@example.org
Thursday, March 13, 2014
Improve Quality! Service More people! Spend Less!
Bo Vestergaard gives a keynote for CEOs and senior managers at a Danish conference for 150 public sector managers. The conference takes place in the Danish city, Svendborg March 13. Bo speak on relational coordination as the guide to solutions that will make it possible to improve quality, service more people while spending less. Bo combines RC with his knowledge on how to lead RC interventions that engages employees in crafting and testing RC solutions. This approached is conceptualised in his book on Fair Process Change that was published I Danish October 2013. I will come out in English in spring of 2014. An early draft of the book reviewed a 2012 Academy of Management Best Paper Award in the Management Consulting Division.
Contact Bo Vestergaard at email@example.com
Monday, March 17, 2014
4:00 - 6:00 pm
Institute for Healthcare Improvement Workshop on Coordinating Health and Wellness in the CommunityIn this workshop for IHI Fellows from around the world, Professor Jody Hoffer Gittell (RCRC, Brandeis University) presents recent research on "Coordinating Health and Wellness in the Community: Models from Denmark, Netherlands and the UK."
Contact Catherine Sheehan at firstname.lastname@example.org
Sunday, March 30 - Friday, April 4, 2014
Danish Public Sector Study Tour
This spring as in previous years, a group of Danish public sector leaders will arrive in New York City to explore innovations in public sector management. Denmark is a Scandinavian country often labeled as a role model of a welfare state with high social security and high taxes, but also a society of high reform capability. While Denmark offers free health care and free education from kindergarten to university, it is also a country with the capacity to make hard choices in reforming to keep the welfare state robust to future challenges. Denmark is currently in a year long process of having closed hospitals to have fewer, more modern, high quality hospitals, thus having patients to travel further but for better treatment. During the same year, the Danish public sector has also increased retirement and pension ages in accordance with increased forecasts of life expectancy.
In April 2014 the study tour will consist of 35 to 40 people of whom 12 people represent hospital management (COO’s, CFO’s) and the five Danish ‘regions’ (our government level between central federal government and cities – the regions managed hospitals). The group will also include CEO’s, COO’s and CFO’s and other executives from federal Departments, as well as city government. This year's tour will include two days of healthcare focus given that leaders from the Danish regions will participate who are now accountable for running the hospitals in Denmark.
The study tour will feature presentations by US academic and practitioner experts on public sector innovation. Professor Jody Hoffer Gittell (Brandeis University) will present her work on relational coordination in healthcare, and more generally her work on designing organizations and work systems to achieve high performance by building relational coordination across disciplines and across sectors in service settings.
Contact Nicolaj Ejler at email@example.com
Wednesday, April 9 - Thursday, April 10, 2014
Australian Conference on the Future of Work - People, Place and Technology
The newly established Centre for Workplace Leadership will hold its first national conference themed “The Future of Work: People, Place Technology" this spring at the University of Melbourne. The conference will be geared towards senior managers, policy makers and practitioners thinking about the impact of big changes on their organisations in specific industry settings. The core of the program will occur over two days here in Melbourne, with events distributed across Australian capital cities and some regional centres. Professor Jody Hoffer Gittell will present her work on relational coordination as a driver of high performance, and the organizational design elements that support the development of relational coordination across disciplines, organizations and sectors.
By way of background, the Centre on Workplace Leadership was created in 2013 with jointing funding form the Australian Government and the University of Melbourne. Its mandate straddles a range of activities – doing research and engaging with industry around big issues affecting workplaces – issues that speak to improving innovation, competitiveness and productivity, developing tools and training programs that might assist practicing managers who would not normally have an oppourtnity say to do a specialised or graduate program in management. On the research front, the Centre is conducting a major assessment of management capability across Australian industry. It will be the first major review of Australian management in a quarter decade. In addition, the Centre is also designing a number of studies that are action-based in that they are designed to robustly test the impact of different types of interventions designed to improve management capability or change the ways that workplaces function.
Contact Peter Gahan at firstname.lastname@example.org
Thursday, April 24 - Friday, April 25, 2014
Relational and Collective Leadership - Spring Mini-Conference at New York University
Open to about 50 participants, this mini-conference is sponsored by the Research Center for Leadership in Action, led by Professors Erica Foldy and Sonia Ospina at NYU's Wagner School of Public Policy. Participants will explore the relational and collective dimensions of leadership.
According to organizers: "There are several distinct groups of leadership scholars – from within various research perspectives, disciplinary traditions, and understandings of leadership – who are seriously exploring the implications of the idea that leadership has both individual and the collective dimensions. These researchers however seldom have the opportunity to speak to one another and share both insights as well as challenge one another in constructive ways to advance a field's understanding of leadership. The goal of this conference at NYU is to bring together representatives of these diverse groups to share challenges and opportunities in further developing a research agenda at the field level, one that is cumulative and produces findings that advance our knowledge, capitalizing on the diversity of perspectives being used."
Contact Sonia Ospina at email@example.com
Sunday, August 17 - Wednesday, August 20, 2014
Human Factors in Organizational Design and Management
Come to Copenhagen in August to explore human factors in organizational design and management. This year's conference is sponsored by the Nordic Ergonomics Society and the Organization Design and Management Symposium. Relational Coordination Interventions and Outcomes will be explored, with colleagues from the US and Europe sharing their most recent data and insights on this topic. This work overlaps with other conference topics:
ORGANISATION AND MANAGEMENT
Work systems design * Participatory ergonomics * Organisational culture * Organisational and technological change * Learning organisations * Communication * Lean production systems * Work organisation
TOOLS AND METHODS
Work analysis * Activity theory * Socio-technical systems analysis * Intervention studies * Macro-ergonomics * Risk management * Simulations * Quality Improvement
Health care * Service industries * Manufacturing industries * Knowledge-intensive companies * Psycho-social aspects * Sustainability * Small and medium sized enterprises * Information and communication technology
RCRC partner Team Working Life will organize and lead the session on Relational Coordination Interventions and Outcomes. Contact Karen Albertsen below for further information.
Contact Karen Albertsen at KAL@teamarbejdsliv.dk
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