Our Approach
THE RELATIONAL COORDINATION RESEARCH COLLABORATIVE was founded in 2011 by Professor Jody Hoffer Gittell and based at Brandeis University's Heller School for Social Policy and Management. RCRC's research focuses on developing and testing interventional models of organizational change that lead to improved outcomes for organizations and their stakeholders.
RCRC’s mission is to help organizations transform relationships for high performance by building shared goals, shared knowledge and mutual respect across boundaries. We connect with practitioners and academics in an innovative, collaborative setting to develop and test new models of change. Together we help organizations improve the relational dynamics underlying their work processes and redesign their structures to support and sustain new dynamics.
The Relational Coordination Research Collaborative helps organizations address the question of how to deliberately intervene to change both organizational structures and relational dynamics in order to produce sustainable, cost-effective, high quality outcomes. The RCRC model is to:
- Use process improvement as an opportunity for deeper transformation
- Provide coaching and training to build new patterns of relational coordination based on shared goals, shared knowledge and mutual respect
- Redesign organizational practices to support these new relational patterns – otherwise people will go back to the old patterns that they are trying to change
RCRC works with its partners to improve understanding of organizational change through real-world experiments, testing the Relational Model of Organizational Change as well as alternative models.
RCRC collaborates with its partners to produce research to promote improvements in relational coordination, to share practices, and to provide tools to facilitate this.
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Our vision: |
To make relational coordination the norm for how people work together |
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Our mission: |
To build the knowledge, evidence and tools that enable organizations to transform their relationships for high performance |
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Our strategy: |
To advance research, support change and diffuse best practice in a university-based model, sustaining ourselves through revenue generating and grant funding sources |