Monday, April 29 - Tuesday, April 30, 2013
Engaging Drug-Exposed Infants in Early Intervention: The Importance of Relationships with Hospitals
Dr. Taletha Derrington of SRI International will present her findings on relational factors that improve early intervention outcomes for drug-exposed infants at the 29th Annual Pacific Rim Conference on Disability and Diversity, to be held in Honolulu, Hawaii. Derrington is an Early Childhood Researcher and a recent PhD graduate of the Heller School for Social Policy and Management at Brandeis University.
This presentation will review the basics of the theory and measurement of RC and describe the methods and results of a study of EI service access and engagement among drug-exposed infants in Massachusetts. Qualitative data on EI-hospital relationships and quantitative data on RC were obtained for a sample of 14 EI programs through interviews with program directors and a survey of program directors and service providers. Multilevel quantitative analyses were used to examine relationships between these data and service access and engagement for 228 drug-exposed infants identified using a longitudinally linked early childhood data system.
Findings that EI-hospital RC is important for service access and engagement among drug-exposed infants, a group which may be more difficult to engage than other children and families who are eligible for EI, suggest that building strong inter-agency RC could increase the quality of EI service delivery for all children and families. Findings also revealed systemic barriers to inter-agency relationship-building that could be addressed through policy and practice strategies.
Contact Taletha Derrington at taletha.derrington@sri.com
Download Related Materials (edu/)
Tuesday, April 30, 2013
Stanford Conference on Business and Compassion
Is compassion and caring good for business? Academic and business leaders will present cutting edge research and best practices on this topic at Stanford School of Medicine on Tuesday April 30. Hosted by the Center for Altruism and Compassion Research, the purpose is to create a dialog between leading research experts in the field as well as business leaders who have successfully implemented compassion-based programs in their organization. Conference presenters will present both basic and applied research related to compassion, helping, and social entrepreneurship. The audience will include both academic and business professionals so the talks will be tailored to a lay audience.
Academics include Kim Cameron (University of Michigan), Elizabeth Dunn (University of British Columbia), Sally Maitliss (University of Brithsh Columbia), Adam Grant (University of Pennsylvania, Wharton), Sigal Barsade (University of Pennsylvania, Wharton), Jody Hoffer Gittell (Brandeis University, RCRC), Emma Seppala (Stanford University), Jamil Zaki (Stanford University), and more.
Business leaders include Scott Kriens (Juniper Networks), Steve Luzco (Seagate), Chip Conley (Hotels Joie de Vivre), Chade-Meng Tan (Google) and Larry Sonsini (Wilson Sonsini, Goodrich and Rosati).
Contact Emma Seppala at emmas@stanford.edu
Tuesday, May 7, 2013
3:30 - 4:30 pm Central
"Connecting the Dots for Collaborative Care Practice" - Breakout Session - 2013 Institute for Clinical Systems Improvement (ICSI) Colloquium on Health Care Transformation
16th Annual Meeting: Changing HEALTH Care. Connecting the Dots.
Located at Saint Paul RiverCentre in St. Paul, MN
BREAKOUT SESSION 4: Connecting the Dots for Collaborative Care Practice: Fostering Wisdom in Our Leadership and Integrating the Sciences of Relationships
3:30–4:30 p.m.
Presenter: Gene Beyt, MD, MS, Visiting Scholar, Heller School, Brandeis University
Collaborative care practice and interprofessional teamwork require the formation of a patient-centered professional culture. Leadership which enhances that culture fosters the capacities of wisdom. In this session, we will review practical approaches which promote our generative relationships and develop our wisdom capacities. A review of methods and tools, as well as the demonstration of relational coordination measurements, will support the concepts and implementation tactics attendees may find useful on their leadership journey.
For more information, visit https://www.icsi.org/education__services/colloquium/2013_colloquium
Wednesday, May 8, 2013
11:00 am - 12:15 pm
RCRC Webinar - “Designing Information Systems to Support Relational Coordination and Relational Coproduction”
Presenters
- Eric Jones, Medical Decision Logic, Inc.
- Pia Wichmann Madsen, Systematic (invited)
- Darryl Romanow, Georgia State University
- Lynn Garvin, Brandeis University, Veterans Administration
- Jim Best, Kaiser Permanente System Architecture
Contact Debbie DeWolfe at ddewolfe@edu
Monday, May 13, 2013
4:00 - 6:00 pm
RC and Process Improvement - IHI Fellowship Seminar
In this Fellowship Seminar at the Institute for Healthcare Improvement, Jody Hoffer Gittell (RCRC/Brandeis) will present "Relational Coordination and Process Improvement." This seminar previews her forthcoming book Transforming Relationships for High Performance, showing how relational interventions and work process interventions, when paired together, can enable performance improvements more effectively than either one alone. Gittell will conclude by introducing two tools for change - relational mapping and the relational coordination survey for assessing and measuring the strength of ties within and between work groups.Contact Catherine Sheehan at csheehan@ihi.org
Thursday, May 16, 2013
1:16 - 1:00 am
National Cancer Institute's "Crosstalk" Series to Highlight Relational Coordination
The National Cancer Institute’s Behavioral Research Program presents a “Crosstalk” invited speakers series. “Crosstalk,” which began in January 2010, is a monthly lecture series of invited experts in Behavioral and Social Sciences. The goal of this series is to engage researchers whose work explicitly translates theory and/or methods from one literature or topic area (e.g., obesity) to another (e.g., tobacco cessation). “Crosstalk” is part of a BRP initiative to expand connections between, and among, behavioral science disciplines – both in our own work and in that of our constituency.
May 16th this series features a research presentation on Relational Coordination: Transforming Relationships for High Performance by Jody Hoffer Gittell (Brandeis University/RCRC).
Contact Kaitlin Graff at kaitlin.graff@nih.gov
Wednesday, May 29 - Thursday, May 30, 2013
RCRC Spring Research Colloquium - "Advancing the Science of Measurement, Improvement and Evaluation: Innovations in Relational Coordination"
Contact Anna Perlmutter at annaperl@brandeis.edu
Thursday, June 13 - Saturday, June 15, 2013
POS Research Conference 2013
Sixth Biennial Conference of Positive Organizational Scholarship will be held June 13-14-15, Thursday evening through Saturday mid-day at the Stephen M. Ross School of Business, University of Michigan, Ann Arbor. Organizers of the conference are Shirli Kopelman, Janet Max, Dave Mayer, and Chris Myers. More details to follow.
Contact Janet Max at jmax@umich.edu
Tuesday, June 18 - Saturday, June 22, 2013
Safety Management in Context - Cross-Industry Learning for Theory and Practice
Organized by John Carroll (MIT) and Gudela Grote (UTH Zurich), this invitation only conference will be held in Monte Verita, Switzerland. Areas of focus include:
- Team interaction and training
- Individual and organizational learning from error
- Socio-technically based risk analysis
- Organizational and regulatory structures
Plenary talks will be on:
- State-of-the-art in safety management
- General principles for knowledge transfer across contexts
- Examples of successful/failed knowledge transfer between domains
- Impacts of different contextual factors
Contact Gudela Grote at ggrote@ethz.ch
Saturday, June 22 - Sunday, June 23, 2013
Authentic Presence, Relational Coordination, and Results: 2013 Finger Lakes Dialog on Relational Workplaces
The Finger Lakes Dialog is a weekend workshop in the beautiful wine and waterfall country of upstate New York, sponsored by The McArdle Ramerman Center and the Relational Coordination Research Collaborative. This year’s guest presenter is Diane Rawlins, a coach and consultant who was part of the formation of the positive organizational psychology movement.
Shared goals, understanding and respect
We know from a robust body of research that organizational performance depends upon relational coordination—the ability of people involved in shared work processes to integrate their tasks and manage their interdependence.
But how do leaders help them do that? How do they foster the shared goals, shared understanding and mutual respect that are the essence of relational coordination?
Various organizational structures and practices have been suggested—and can indeed be helpful—but a deeper factor is also needed: the authentic presence of the leader. Without authentic presence, these tools can be experienced as superficial or insincere, and can even breed cynicism rather than engagement.
Authentic presence
But what, exactly, is authentic presence? What does it look like in action? Diane Rawlins characterizes it in terms of two core capacities, self-differentiation and attunement.
These qualities in the leader call forth similar qualities in followers and engender trust, respect and the free flow of information and ideas within the work group.
Join us June 22-23!
We invite you to join Diane and Finger Lakes Dialog host Tony Suchman for an energized and highly interactive session (maximum 20 participants). We’ll explore practical ways to deepen your own authentic presence and to foster it in others and we’ll develop new insights about teams, organizations, performance and leadership.
This workshop will also give you an opportunity to experience the beautiful views, forest trails and vineyards of New York’s Finger Lakes region. It will be held at an artist’s private hillside home and studio in Montour Falls, NY and includes dinner at a Seneca Lake winery.
Fees and registration
The $625 registration fee includes lunch on Saturday and Sunday and the winery dinner on Saturday evening.
Space is limited, with a maximum of 20 participants. Reservations will be accepted in the order in which they are received. The registration fee is non-refundable, but the registration may be transferred to another individual.Download Related Materials (pdf)
Monday, June 24, 2013
Team Composition, Medical Homeness, and Relational Coordination in the Patient-Centered Medical Home
This study will be the subject of a poster session by Signe Peterson Flieger at the AcademyHealth Research Meeting in Baltimore, Maryland. This study examines patient centered medical home family practices as part of the New Hampshire Citizens Health Initiative Multi-Stakeholder Medical Home Pilot.Tuesday, June 25, 2013
Coordination at the AcademyHealth
Farbod Hagigi (Brandeis, ClinicalBox, Inc.) will present his findings on "Team Coordination as a Driver of Cost and Quality Performance in Chronic Disease Management" at the AcademyHealth 2013 Annual Research Meeting, June 23-25 at the Baltimore Convention Center. The overall session is titled "Impacts of Interdisciplinary Teams on Cost, Quality and Outcomes," chaired by Hector Rodriguez (UCLA).
Contact Farbod Hagigi at farbod@hagigi.com
Monday, July 1 - Wednesday, July 3, 2013
Relational Coordination Workshop at the Taos Summer Institute in Berlin
Each summer the Taos Institute (www.taosinstitute.net) joins together with the Danish consulting firm, Ramboll Attractor (http://www.attractor.dk/
This year the Taos Summer Institute will include a 3 hour workshop on "Relational Coordination and the Transformation of Role Relationships" by Professor Jody Hoffer Gittell (Brandeis University/RCRC) as well as 2 short presentations on the topic.
Saturday, August 10, 2013
Infusing Vitality: Using Positive Organizational Scholarship in Teaching OB and Management Topics
Back by popular demand! Given the long waiting list from last year, we anticipate great interest in this Professional Development Workshop at the Academy of Management - "Infusing Vitality: Using Positive Organizational Scholarship in Teaching OB and Management Topics." In this workshop, about a dozen professors will share methods for teaching positive organizational scholarship.
One example: Gene Beyt (RCRC, Brandeis University) will lead a workshop on "Relational coordination in healthcare: Three teaching ideas promoting positive connections" focusing on three examples of teaching about relational coordination in a health systems management curriculum. Coordinated and collaborative team-based patient care is essential as the current healthcare environment responds to cost and demographic pressures. Linking management, clinical, and improvement skills to the positive relational sciences may offer aspiring students the prerequisite leadership competencies needed in the new healthcare environment.
Other presenters include Kathy Kramm (Boston University), Robert Quinn (University of Michigan), Scott Sonenshein (Rice University), Amy Wrzesniewski (Yale University), David Bright (Wright University), Mary Crossan (University of Western Ontario), Wayne Baker (University of Michigan), and Shirli Kopelman (University of Michigan). Organized by Marc Lavine (University of Massaschutts Boston) and Jane Dutton (University of Michigan).
Contact Marc Lavine at marc.lavine@umb.edu
Saturday, August 10, 2013
Past, Present and Future Investigation of Positive Relationships at Work
This workshop brings a Positive Organizational Scholarship (POS) lens to the study of workplace relationships, focusing attention on reoccurring connections between people that a) take place within the context of work and careers and b) are experienced as mutually beneficial (Ragins & Dutton, 2007).
The primary goals of the three-hour workshop are to nurture relationships among scholars interested in positive relationships, introduce this rich area to a broader community of scholars, and to generate energy and ideas for further research. The PDW will begin with an introduction to the Positive Relationships at Work Microcommunity. This will be followed by a panel discussion featuring speakers who will give an overview of the history of research in this domain as well as several areas of scholarship related to positive relationships. The second half of the PDW will be dynamic and interactive, with small group discussions about subtopics of interest to the attendees. To close the session, the small groups will report back to the plenary, sharing key take-aways that will be captured and distributed post-PDW.
To be held at the Academy of Management Annual Meeting in Orlando, FL, this workshop is organized by David Bright (Wayne State University), Stephanie Creary (Boston College), Elana Feldman (Boston University), Rajashi Ghosh (Drexel University), Kerry Gibson (Georgia Tech), Delia Mannen (ESADE University). Featured speakers are Jane Dutton (University of Michigan), Jody Hoffer Gittell (RCRC, Brandeis University) and David Sluss (Georgia Institute of Technology).
Contact Stephanie Creary at crearys@bc.edu
Sunday, August 11, 2013
Learning to Coordinate - Relational and Technical Transformations in Health Care Delivery
At the Academy of Management Meetings in Orlando, Florida, this symposium explores relational and technical approaches to coordination in the current healthcare context. An increased focus on population health and accountability for both cost and quality outcomes, driven by the aging population and the rise of chronic illness, has placed a premium on the coordination of care. Together these papers demonstrate the need for a broader understanding of coordination in which relational and technical approaches are used in a synergistic way to achieve high performance in the most challenging work environments.
Chaired by Samer Faraj (McGill University) and Jody Hoffer Gittell (Brandeis University), this symposium features the following presenters:
"Introducing Standards in Rehabilitation Medicine as Support for Relational Coordination," by Gudela Grote and Mareike Haase (ETH Zurich)
"Exploring the Relational Dynamics of the Change Process in the Era of Accountable Care," by Saleema Moore (Brandeis University).
"Improving Relational Coordination through Clinical Pathways and Team Meetings in Obstetric Care," by Peter Groenewegen (Erasmus University) and Vera Schölmerich (VU University Amsterdam).
"The Interplay between Programmed and Relational Means of Coordination: The Case of Care Pathways," by Thim Praetorius (University of Southern Denmark).
Contact Jody Hoffer Gittell at jgittell@brandeis.edu
Monday, September 30 - Tuesday, October 1, 2013
The New STS - Advances in Designing Healthy and Innovative Work Systems, Organizations and Networks
Healthy, humane, socially and economically productive, work systems, organizations and networks. The need is compelling. The opportunities endless. If you want to make a powerful difference and are curious about new ways to do this..... or if you have experiences, tools etc. to share, we invite you to join with us in rediscovering and advancing the whole field of designing from an STS perspective. To be held at the Boston Park Plaza Hotel.
Contact Bernard Mohr at bjmohr@innovationpartners.com
Friday, October 4, 2013
Relational Coordination and Resilience for the Changing Healthcare Context
In this Distinguished Lecture on Relational Coordination at Oregon Health Science University, Professor Jody Hoffer Gittell will present relational coordination as a core element for achieving personal and organizational resiliency, while aligning relationships for transformed health care delivery. Hosted by the Integrative Self Care Program and Director Dr. Lauretta Young, this lecture is part of an annual series on improving personal and organizational resiliency.Contact Lauretta Young at youlaure@ohsu.edu
Monday, October 21 - Tuesday, October 22, 2013
Relational Coordination Conference in Aalborg
In North Jutland, Denmark, a wide array of relational coordination transformation efforts are underway in health, human services, education and manufacturing. On October 21-22, Act2learn and the University College Northern Denmark will host a conference to showcase and further advance this work, with 300 participants expected. Jody Hoffer Gittell (RCRC, Brandeis Unviersity) will provide one of two keynote addresses. Please stay posted for further information.Contact Bo Vestergaard at bov@act2learn.dk
Tuesday, April 23, 2013
Relational Coordination and Microsystems
Relational coordination is a dynamic process that underpins micro and mesosystems, connecting participants at multiple levels with each other, and with patients, families and communities. This guest lecture given by Jody Hoffer Gittell (RCRC, Brandeis University) describes these dynamics and how relational, work process and structural interventions can transform these dynamics to connect previously disconnected participants, enabling desired performance outcomes to be achieved. This guest lecture is part of a graduate course titled The Design and Improvement of Clinical Microsystems - Continually Improving the Health and Value of Health Care for a Population of Patients, for the MS and MPH programs at The Dartmouth Institute.Contact Marjorie Godfrey at marjorie.m.godfrey@dartmouth.edu
Friday, April 12, 2013
Relational Coordination and Managing Complex Care in the Community - KP Northwest
What is relational coordination and how does it apply to managing complex care in the community? At KP Northwest in Portland, Oregon, Professor Jody Hoffer Gittell (RCRC, Brandeis University) will address this question, launching a discussion about transforming care delivery in the rapidly emerging accountable care environment.Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Wednesday, April 10, 2013
11:00 am - 12:15 pm
RCRC Webinar - "Using Complexity Science to Transform Relational Coordination and Coproduction at the Billings Clinic"
Presenters
- Curt Lindberg of Complexity Partners and his colleagues at Billings Clinic describe their change efforts in a Billings Clinic ICU, their approach to change, measurements of RC before and after, successes, failures and future opportunities.
Facilitator
- Tony Suchman, McArdle Ramerman Center, University of Rochester Medical Center
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Thursday, April 4, 2013
Leading Organizations to Health - Next Cohort Begins April 4th
No sooner do people learn about relational coordination – how workgroup interactions impact performance – than they want to know how to foster organizational change to help the members of their teams or organizations work together better. Where can you learn that?
One place is Leading Organizations to Health. LOH is a 10-month program on change leadership that integrates leading edge theories (relational coordination, adaptive leadership, and other theories from management, positive psychology and adult development) with advanced facilitation skills and peer coaching on specific change projects, all in a highly experiential and reflective learning environment. It takes place over the course of 4 long weekends at a Rocky Mountain guest ranch, plus monthly coaching calls in between sessions. The next cohort starts April 4, 2013. Visit www.lohweb.com or email TonyS@leadershiprising.com to learn more.
Anthony L. Suchman, MD, MA, Senior Consultant, The McArdle Ramerman Center and Clinical Professor of Medicine, University of Rochester
Diane B. Rawlins, MA, LMHC, President, Inside Out Consulting
Contact Peg Mercier at pegm@leadershiprising.com
Friday, March 29, 2013
10:30 am - 12:00 pm
Relational Coordination - High Performance Work Systems in Healthcare and Beyond
Boston University's Organizations Seminar, a cross-departmental speaker series hosted by the OB, Strategy and Innovation, and Information Systems Departments, will host Professor Jody Hoffer Gittell (Brandeis University, RCRC).
In her talk, Professor Gittell will explain the concept of relational coordination and describe how managing interdependencies between tasks and between the people who perform those tasks impacts quality and efficiency performance. Drawing on evidence from airlines, surgical care, and other settings, she will explain how relational coordination relates to lean production and process improvement, its impact on workers, and how organizations foster or undermine it. She will discuss specifically how RC works in distributed, cross-organizational settings that are key for managing complex interdependence in healthcare and beyond. She will introduce the Relational Model of Organizational Change, and conclude by posing conceptual and methodological questions regarding study of the change process, particularly when change requires relational transformation.
The organizing committee includes Emily Heaphy (OB), Stine Grodal (Strategy and Innovation), and Paul Carlile (Information Systems).
Contact Emily Heaphy at eheaphy@bu.edu
Friday, March 22, 2013
Executive Leadership for Maine Physicians
Coordination is a challenge in any industry, but particularly in healthcare. Healthcare is complex, with high levels of specialization that are driven – perhaps inevitably - by the complexity of the human body, the human mind, and the social world in which we live. The complexity and fragmentation of healthcare make coordination exceedingly difficult. Even within the hospital setting, and especially for primary and other outpatient care, the responsibility for coordination often falls to the patient and his or her family members.
This session "High Performance Healthcare" is taught by Professor Jody Hoffer Gittell (RCRC, Brandeis University). We will explore the concept of relational coordination – coordinating work through frequent, timely, accurate, problem solving communication, supported by shared goals, shared knowledge and mutual respect. We review findings regarding the impact of relational coordination on quality and efficiency performance, and on the well-being of providers themselves. You will be introduced to the high performance work practices that build relational coordination in healthcare organizations, for example hiring for teamwork and resolving conflicts proactively. We will discuss the challenges of implementing these high performance work practices in your own organization.
Part of an ongoing executive leadership program for Maine physicians, held at The Inn at Brunswick Station.
Contact Linda Purrini at purrini@brandeis.edu
Thursday, March 21, 2013
The Intersection of Relational Coordination and Social Network Analysis - Exploring New Frontiers
Relational coordination is a network concept and draws in several ways on social network analysis. However social network analysis tends to measure ties as a dichotomous variable (yes/no), or as the frequency of communication, and tends to measure communication between individuals rather than roles. RC measures the frequency, timeliness, accuracy, problem-solving nature of communication, as well as the extent of shared goals, shared knowledge and mutual respect, and does so with respect to roles rather than individuals. When we measure both, what do we learn from RC analysis versus social network analysis? Are there any additional techniques or insights to be borrowed from social network analysis to enhance RC analysis, or vice versa? Saleema Moore (RCRC, Brandeis) and Jody Hoffer Gittell (RCRC, Brandeis) lead this workshop at Brandeis University for PhD students. Pre-readings required.
Contact Saleema Moore at sfm@brandeis.edu
Thursday, March 14 - Friday, March 15, 2013
Introducing Relational Coordination at the University of Wisconsin School of Business
Hosted by Associate Dean Chip Hunter and his colleague Mark Covaleski, Professor Jody Hoffer Gittell will visit University of Wisconsin's School of Business to introduce the theory of relational coordination. In particular, she will address practical implications of relational coordination for transforming delivery of healthcare through alignment of relationships among all participants.Contact Chip Hunter at lhunter@bus.wisc.edu
Wednesday, March 13, 2013
1:00 - 2:15 pm
RCRC Webinar - "Designing Primary Care that is Patient Centered and Relationally Coordinated"
NOTE DIFFERENT TIME!!!!
Presenters
- Rushika Fernandopulle, Iora Health
- Leigh Simmons, Massachusetts General Hospital
- Farbod Hagigi, Clinical Box, Inc
Facilitator
- Margie Godfrey, The Dartmouth Institute, Microsystem Academy
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Tuesday, March 12 - Wednesday, March 13, 2013
Relational Coordination and Safety at the 8th Safety Across High-Consequence Industries Conference
Dr J Kenneth Milne, MD, Senior Executive Advisor at Salus Global Corporation and Nancy Whitelaw, MScN, Manager Knowledge Transfer at Salus Global Corporation will present "Case Study - Relational Coordination Impact on Safety Performance" at the 8th Safety Across High Consequence Industries Conference. Hosted by the Center for Aviation Safety Research in St. Louis, MO.
Contact Nancy Vierrez at nvierrez@salusgc.com
Wednesday, February 13, 2013
Process Consultation USA/Japan Visits RCRC
The RCRC team hosts a visit from Joichi Ogawa, CEO of Process Consultation USA/Japan, on Wednesday February 13. Process Consultation is an RCRC partner engaged in efforts to transform the delivery of healthcare in Japan toward a less hospital centric, more relationally coordinated, community based delivery model. Conversations will focus on strategic planning for the coming year in the context of recent election results in Japan.Contact Robert Tatkin at rjtatkin@aol.com
Wednesday, February 13, 2013
1:00 - 3:00 pm
RCRC Board Meeting
The Relational Coordination Research Collaborative Board meets from 1-3:00 on Wednesday February 13, led by Board Chair Dale Collins Vidal (Dartmouth Institute) and with full participation from the RCRC team. The agenda includes a report from the Training, Certification and Referrals Committee, from the Research Advisory Committee, and from the Relational Coordination Analytics leadership team.Contact Debbie DeWolfe at ddwolfe@brandeis.edu
Wednesday, February 13, 2013
11:00 am - 12:15 pm ET
RCRC Webinar - "How Do Leaders Influence the Development of Relational Coordination?"
Presenter
- Carsten Hornstrup, Founder and Partner, MacMann Berg
Facilitator
- Jody Hoffer Gittell, Professor, Brandeis University, Executive Director, RCRC
How do leaders influence the development of relational coordination? Do relationships with one's leaders shape relationships with one's colleagues? In this webinar, Gittell shares findings about transformational leadership and relational coordination in physician group practices. Then Hornstrup and Gittell invite you to explore baseline measures of relational leadership and relational coordination in two Danish organizations, interpret their meaning, and consider potential interventions. Please join us for this highly interactive exchange of ideas.
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Wednesday, February 6, 2013
Relational Coordination Transformation Project at Canada's Windsor Regional Hospital Family Birthing Center
The Salus Global team hosts Professor Jody Hoffer Gittell (RCRC, Brandeis University) for a day of visits with the management team and the core project team at Canada's Windsor Regional Hospital's Family Birthing Center, culminating in a late afternoon presentation on the theory and practice of relational coordination. Windsor's Family Birthing Center serves as an early implementation site for Salus' new PEP program, incorporating relational coordination as a measure and a tool for transformation. Management team and core team members will share their experiences.Contact Nancy Whitelaw at nwhitelaw@salusgc.com
Monday, February 4, 2013
11:00 am - 1:00 pm
Colleagues from the Australian Primary Health Care Research Institute to visit RCRC
RCRC is pleased to host a visit from the Australian Primary Health Care Research Institute at Brandeis University. APHCRI is funded by the Australian government and based in the capital of Canberra, with the mission of informing primary health care policy and policy implementation. APHCRI became an RCRC Organizational Partner this past summer, following RCRC Executive Director Jody Hoffer Gittell's visit to Australia in February 2012 as an international visiting scholar.
APHCRI Director Robert Wells and two members of the APCHRI Research Advisory Board will visit: Professor John Marley from the University of Queensland, a practicing General Practitioner with a long academic track record in teaching and research, who serves as Chair of the APHCRI Research Advisory Board; and Professor Deborah Turnbull, Professor in Psychology at the University of Adelaide with particular expertise in research methodologies.
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Friday, January 18 - Monday, January 21, 2013
Leadership Development Conference for Mega Life Sciences
Mega Life Sciences leadership development conference focuses on developing relationships for high performance. Jody Hoffer Gittell (RCRC, Brandeis University) will present a day-long seminar on "People First - Building High Performance Relationships - Relational Coordination at Mega Life Sciences." Inosight will present on engaging with the customer to identify new insights. At the Millenium Hilton Bangkok.Contact Krishnan Unni at krishnan@megawecare.com
Wednesday, January 9, 2013
New Approaches to Fostering Interprofessional Collaboration and Relational Coordination - RCRC webinar
Presenters
- Paul Uhlig, University of Kansas Medical Center
- Margie Godfrey, The Dartmouth Institute, Center for Microsystems
- Sara Singer, Harvard School of Public Health
- Ellen Raboin, CareQuest Consulting
- Sheila McNamee, University of New Hampshire, Taos Institute
Facilitator
- Gene Beyt, RCRC, Brandeis University
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Wednesday, January 9, 2013
Transforming Relationships for System Integration at St. Elizabeth's Medical Center
Professor Jody Hoffer Gittell will lead two workshops at St. Elizabeth's Medical Center in Lincoln, Nebraska on the topic of "Transforming Relationships for System Integration." “These workshops are intended to support an Action Learning Team project which is part of the Robert Wood Johnson Executive Nurse Fellowship.Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Wednesday, December 12, 2012
Relational Drivers of Safety Performance – Lessons from Across Industries - RCRC webinar
This RCRC webinar probes the relational drivers of safety performance across industries, including airlines, healthcare and nuclear power. Presenters will consider the role of relational coordination in assessing safety climate and improving safety outcomes. Jody Hoffer Gittell will facilitate the discussion and provide insights from the airline industry. All participants are invited to bring their questions and share their insights.
Presenters
- Ed Schein, MIT Sloan School of Management
- Rosa Carrillo, Carrillo Associates
- Ken Milne, Salus Global Consulting
- Saul Weingart, Dana Farber Cancer Institute
Facilitator
- Jody Hoffer Gittell, RCRC, Brandeis University
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Sunday, December 9 - Wednesday, December 12, 2012
Defining Moments - Institute for Healthcare Improvement's 24th National Forum
This year's IHI National Forum, held in Orlando Florida, will focus on Defining Moments for improving health care. RCRC partners Nancy Whitelaw and Kenneth Milne of Salus Global Consulting will share their experiences with using the principles and measures of relational coordination to create positive organizational change, in a presentation titled “Relational Coordination: A Foundation for Improving Organizational Health." To register and for further information, see the link below.Contact Nancy Vierrez at nverriez@salusgc.com
Wednesday, December 6 - Thursday, December 7, 2012
Technical Advisory Meeting to Develop a Foundation and Framework for Team-Based Care Measures in Primary Care
Project leaders from AHRQ, Abt Associates and the MacColl Center for Healthcare Innovation will convene the technical advisory group for the project called “Developing a Foundation and Framework for Team-based Care Measures in Primary Care." The purpose of this project is to identify and outline the conceptual underpinnings of team-based primary healthcare, which must be completed before measures of team-based primary care can be explored, developed and validated. It is anticipated that this project will serve as a starting point for future work in the area of team-based care measures.
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Tuesday, December 4, 2012
Relational Coordination and Process Improvement
The Clinical Process Improvement Program at Partners Health is a year-long program for healthcare providers within Partners Healthcare. CPIP integrates classroom experiences and workplace improvement projects to foster transformation in the delivery of care. This session provides insight into the role of relational coordination in achieving quality and efficiency outcomes. Taught by Professor Jody Hoffer Gittell (RCRC/Brandeis University), the session features evidence regarding the outcomes and predictors of relational coordination in the airline and healthcare industries, case studies illustrating the change process. The session concludes with an introduction to relational mapping and relational coordination survey methods to assess and improve the strength of ties within and between work groups.Contact Orinta Kalibatas at OKALIBATAS1@partners.org
Friday, November 16, 2012
9:00 am - 12:00 pm
Bending the Cost Curve in the State of Maine - Relational Coordination as the 'Soft Side' of Lean
Many efforts to "bend the curve" on healthcare costs have been tried and failed. This workshop explores a different approach, combining lean methods of process improvement with relational interventions that build shared goals, shared knowledge and mutual respect across the silos that divide participants from one another, creating inefficiencies and poor quality outcomes. Professor Jody Hoffer Gittell (RCRC/Brandeis University) shows how lean and relational methods work together synergistically to create new ways of working, and also the need for structural interventions to reinforce and sustain these new ways of working. Professor Gittell draws on her research from the healthcare industry, and from Bend the Curve efforts in Maine state government.Contact Walter Lowell at welowell@gmail.com
Wednesday, November 14, 2012
The Best Laid Plans: Unintended Consequences of a Relational Coordination Intervention - RCRC webinar
This RCRC webinar provides a deep dive into a specific organizational change experience. Mary Sitterding, Lorie Blythe and Shelly Suarez, nursing leaders from Indiana University Health, will describe their relational coordination intervention in a surgical context. They will share their approach to change, their measures of RC before and after, as well as their assessment of successes, failures and future opportunities. The case analysis will be faciliated by experenced RC consultant Nancy Whitelaw of Salus Global Consulting. All participants are invited to bring their questions and offer insights!
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Saturday, November 3 - Sunday, November 4, 2012
RC Intervention Training Workshop
IT'S A GO! TRAINING WORKSHOP WILL CONTINUE AS SCHEDULED! PLEASE CALL IF WE CAN HELP WITH YOUR TRAVEL PLANS (508) 269-5826
Relational Coordination Intervention Training Workshop at Dartmouth led by Tony Suchman (McArdle Ramerman, Univ. Rochester) and Jody Hoffer Gittell (RCRC, Brandeis Univ.). This workshop prepares individuals to use principles and measures of relational coordination for the purpose of positive organizational change, improving work processes, teamwork and organizational culture.
We will address 1) how to learn about the local context and identify suitable work groups using relational mapping and other methods, 2) how to engage the workgroup in the measurement process, 3) how to use the analytics to prompt reflection and learning, 4) how to design additional interventions based on the analytics, and 5) how to conduct the overall intervention using principles of relational coordination (so the process matches the goal). The workshop consists of independent self-study modules, an experiential 1.5 day course, and an individual one hour consultation on the design of a specific project. Further information and registration are available here.
Friday, November 2, 2012
Delivering Accountable Care through Patient Engagement, Relational Coordination and System Redesign
IT'S A GO! ROUNDTABLE WILL CONTINUE AS SCHEDULED! PLEASE CALL IF WE CAN HELP WITH YOUR TRAVEL PLANS (508) 269-5826
Accountable care is a simple idea - delivering high quality cost-effective care to target populations - but challenging to achieve. This Roundtable will explore the transformations that are needed to enable successful and sustainable accountable care delivery. We will hear from innovators in the US, Canada, and Denmark who are using patient engagement and relational coordination to redesign their systems of care.
Starting with keynote address by Elliott Fisher, "Accountable Care - It's All About the Relationships," we anticipate a highly interactive day with sharing among participants who are deeply interested in the challenges of implementing high quality cost-effective care, as well as presenters from the eastern and western US, Canada and Denmark who will share their innovations. See agenda.
This second annual RCRC Roundtable is hosted by the Dartmouth Institute for Health Policy and Clinical Practice on behalf of the Relational Coordination Research Collaborative at Brandeis University’s Heller School for Social Policy and Management.
Held in the historic and newly renovated Hanover Inn, the Roundtable will start with continental breakfast at 7:30 am and conclude with a reception from 6-7:00 pm. Enrollment is limited to 80 participants. The fee for this event is $399 per person with a 25% discount for RCRC partners. To register and to plan travel and accommodations (using the Dartmouth rate), visit here.
For those who want to use Relational Coordination to foster organizational change, we invite you to stay for a weekend RC Intervention Training Workshop. This workshop addresses learning about the local context, identifying target workgroups, engaging workgroups in the survey process, using survey results to prompt reflection and learning, designing interventions based on these results, and conducting interventions using principles of relational coordination.
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Thursday, October 25, 2012
High Performance Work Systems - Flanders Synergy Annual Conference
Flanders Synergy hosts its yearly conference in Brussels on the topic of High Performance Work Systems. Keynote speaker Jody Hoffer Gittell (RCRC, Brandeis University) will present "Supporting Relational Coordination through High Performance Work Systems," showing how organizations can support relational coordination through the design of their work systems, in both health and industrial sectors.
This conference buiids on the efforts of a European network that has been promoting new industrial policies by the European Commission (DG Entreprise & Industry). For more information, please see links below.
Contact Mieke Van Gramberen at mieke.vangramberen@flanderssynergy.be
Download Related Materials (be)
Wednesday, October 24, 2012
11:30 am - 2:00 pm
Lessons Learned in the Aviation Industry Crisis in America
What can the Belgian and European airlines learn from the aviation crisis in the US? This lunchtime seminar is sponsored by VOKA and Flanders Synergy.
The American aviation industry took in some heavy blows since 9/11. Many companies were forced to implement severe cut-backs and were nevertheless faced with floundering profit margins. Many jobs were lost. Only one airline faced this crisis head-on: Southwest Airlines. It's the story of a company that made different choices in the heavy economic weather and came to be known as “the most succesful airline in history”.
Lately, our aviation is faced with some heavy weather as well. Low-cost appears to be an alternative, but is it really sustainable? And what can we learn from the crisis in the American airline industry? Learn first hand on the 24th of Octobre during an exclusive lunch with Jody Hoffer Gittell, author of 'The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance' and winner of the Alfred P. Sloan Foundation Industry Studies Award.
Contact Freek DeWitte at freek.dewitte@voka.be
Monday, October 22, 2012
1:00 - 4:00 pm
MIT Sloan School of Management Workshop: Building Relational Coordination through Relational Leadership
Relational coordination - coordinating work through relationships of shared goals, shared knowledge and mutual respect - has powerful performance effects but is challenging to achieve, particularly as organizations increase in size and complexity. This workshop introduces relational coordination and quantitative techniques for diagnosing it, while providing participants with opportunities to practice leadership styles that are conducive to building it. Led by Professor Jody Hoffer Gittell (RCRC, Brandeis University).
Contact Tracy Purinton at purinton@mit.edu
Wednesday, October 10, 2012
The Dynamic Process of Creating and Measuring Changes in Relational Coordination - RCRC Webinar
This RCRC webinar presents a deep dive into a change process involving relational coordination. Clare Kenwood, a clinical leader in Scotland (National Health Service, Community Health and Care Partnership), will describe her experience using relational coordination for organizational change. She will share her approach, organizational measures of relational coordination before and after the intervention, as well as her assessment of successes, failures and future opportunities. Tony Suchman (McArdle Ramerman Center, University of Rochester Medical Center) will facilitate this case discussion based on his extensive experience with relational coordination and organizational change.
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Thursday, September 27, 2012
Mapping and Strengthening Relational Coordination
This half-day workshop for health and human service leaders in the Zealand Region of Denmark introduces the concept of relational coordination, then teaches participants how to map and strengthen it for transformational change. Organized by Jacob Bille Krogh (Zealand Region), and held at Naestved Hospital.Contact Jacob Bille Krogh at jbko@regionsjaelland.dk
Thursday, September 27, 2012
Relational Coordination and Social Capital - Transforming Relationships for High Performance
Working with awareness of relational coordination and social capital increases the potential to achieve positive outcomes for patients, care providers, and the broader community. This half-day workshop is held at the Glostrup Hospital for leaders throughout the Capital Region of Denmark, including regional and hospital leaders, employee representatives, and organizational development consultants. Featured speakers include Inger-Marie Wiegman (Team Working Life) and Jody Hoffer Gittell (RCRC, Brandeis University), followed by an inclusive learning and planning process.Contact Inger-Marie Wiegman, Team Working Life at imw@teamarbejdsliv.dk
Wednesday, September 26, 2012
Research Meeting on Everyday Rehab Model of Home Care
Researchers and practitioners will gather from around Denmark to assess implementaton of the Everyday Rehab model of home care. Everyday Rehab relies on home care workers to support residents in carrying out activities of daily living, in coordination with physicians, nurses, social workers and therapists. Research questions include: 1) what is the impact of Everyday Rehab on performance outcomes, 2) does Everyday Rehab require high levels of relational coordination to achieve its desired performance outcomes, and 3) what methods have succeeded in building relational coordination among members of home care teams? Meeting to be hosted by RCRC Partner, Team Working Life.Contact Inger Marie Wiegman at imw@teamarbejdsliv.dk
Tuesday, September 25, 2012
Achieving High Performance Healthcare
Michael Wrangel of Metropolitan University College will convene a core group of faculty and students to learn about relational coordination, and to explore the link with interprofessional learning and collaboration.Contact Kristen Anette Falk at kifa@phmetropol.dk
Monday, September 24, 2012
Fostering Relational Coordination through Relational Leadership
Leaders from Capital Region psychiatry will convene in an all-day session to develop relational leadership for relational coordination. Session led by Carsten Hornstrup (McMann Berg) and Jody Hoffer Gittell (RCRC, Brandeis University) at Herlev Hospital.Contact Carsten Hornstrup at caho@mcmannberg.dk
Friday, September 14, 2012
1:00 - 2:00 pm ET
Plexus Institute - Complexity Science and Relational Coordination
Join this conversation hosted by the Plexus Institute regarding the interplay between complexity science and relational coordination theory. This conversation will begin with comments from Jody Hoffer Gittell (RCRC/Brandeis) and Tony Suchman (McArdle Ramerman Center), then open up for all to participate.Contact prucia buscell at prucia@plexusinstitute.org
Thursday, September 13 - Tuesday, January 10, 2012
Coach-the-Coach at Dartmouth Institute Microsystem Academy
Contact Margie Godfrey at marjorie.godfrey@dartmouth.edu
Wednesday, September 12, 2012
Building Workforce Capacity for Relational Coordination and Relational Coproduction
- Joan P. Roche, University of Massachusetts Amherst School of Nursing
- Molly Cooke, University of California San Francisco School of Medicine
- Debbie Friedman and Sakara Bey, Labor Management Project and RN Programs, SEIU 1199
- Gene Beyt, RCRC, Brandeis University
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Sunday, September 9 - Wednesday, September 12, 2012
Fall Symposium -- Center for Healthcare Governance, American Hospital Association
"Relational Coordination -- Transforming Relationships for High Performance" presented by Jody Hoffer Gittell (RCRC/Brandeis). Healthcare organizations face a tremendously challenging environment, with mounting pressure to deliver better outcomes at lower cost. Other industries have faced these challenges, so this is not uncharted territory. But healthcare is arguably one of the most complex industries with many moving parts.
In this keynote, Gittell will share her findings from the airline and healthcare industries demonstrating that relational coordination – coordinating work through relationships of shared goals, shared knowledge and mutual respect – is a viable method for achieving high performance. Relational coordination at the front line of care and across healthcare entities creates a more seamless patient-centered experience with fewer errors and lower costs.
Supporting relational coordination requires the redesign of organizational structures – rewards, performance measures, information systems, etc. – away from vertical silos toward horizontal flows. This redesign goes against the traditional bureaucratic model, and thus requires committed leadership from top management teams and their boards, working in partnership with each other and with providers at the front line of care. This presentation is part of a three day workshop called Governing for High Performance Healthcare, held in San Diego at the Hotel del Coronado.
Contact Laura Woodburn at lwoodburn@aha.org
Tuesday, August 7, 2012
9:45 - 11:15 am
Leadership and Coaching During Change - at Academy of Management Meetings
This symposium, sponsored by the Organizational Development and Change division, includes the ODC Best Paper of the Year by Marguerite Schneider (New Jersey Institute of Technology) and Curt Lindberg (Complexity Partners) - "Leadership in a Complex Adaptive System: Insights from Positive Deviance." Chaired by Malcolm John Higgs (Southampton University), the symposium includes presentations by Colette Vogel-Boeker (Seattle University), A.D. Amar (Seton Hall University) and Viatka Hlupic (University of Westminster). Sheraton Boston Hotel, Liberty Ballroom B.Contact Curt Lindberg at clindberg@billingsclinic.org
Monday, August 6, 2012
3:00 - 4:30 pm
Team Adaptation and Flexibility - at the Academy of Management
Gudela Grote (ETH Zurich) and her co-authors Michaela Kolbe (ETH Zurich) and Mary J. Waller (York Univ.) present "On the Confluence of Leadership and Coordination in Balancing Stability and Flexibility in Teams." This symposium is chaired by Kevin Cruz (UT El Paso) with other presentations by H. Colleen Stuart (Carnegie Mellon), Michael Kukenberger, Lauren D'Innocenzo, John Mathieu and Gregory P. Reilly (Univ. of Connecticut); Christopher O. L. H. Porter (Indiana Univ.); and Douglas Anthony Franklin (Texas A&M). Boston Park Plaza, Stuart Room.Monday, August 6, 2012
1:15 - 2:45 pm
Strategic Consulting - Academy of Management Meetings
Strategic Consulting symposium, including SC Best Paper presentation by Bo Vestergaard (Act2Learn) titled "Leading Unpopular Change with Fair Process: Toward a Strategic Process Design."Contact Bo Vestergaard at bov@act2learn.dk
Monday, August 6, 2012
8:00 - 9:30 am
Relational Leadership - New Developments in Theory and Practice
At the Academy of Management Meetings in Boston, Sheraton Liberty Ballroom. Chaired by Jody Hoffer Gittell (Brandeis/RCRC) and Anne Douglass (UMass Boston), with presentations by Erica Foldy and Sonia Espina (NYU), Deborah Ancona, Elaine Backman and Kate Parrott (MIT), Valerie Gauthier (HEC Paris), Carsten Hornstrup (Univ. of Tilburg), John Paul Stephens (Case Western). Interactive discussion led by Joyce Fletcher (Simmons).
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Download Related Materials (docx)
Sunday, August 5, 2012
7:30 - 9:00 am
POS Gathering at the Academy of Management Meetings
Building the POS House of Business - Annual POS gathering at the AOM. Purpose is to network and share ideas. Sheraton Boston, Back Bay Ballroom A.Contact Janet Max at jmax@umich.edu
Saturday, August 4, 2012
7:30 - 9:00 pm
RCRC reception hosted by Brandeis, MIT Leadership Center and Simmons Center for Gender and Organizations
Please join us at the Academy of Management Meetings Saturday August 4 for a reception hosted by Brandeis, the MIT Leadership Center and the Simmons Center for Gender and Organizations. We look forward to welcoming our colleagues and partners from across the U.S. and around the world who share an interest in developing relational and distributed approaches to coordination, leadership and organizational change. Berkeley Room, Boston Park Plaza Hotel.Contact debbie dewolfe at ddewolfe@brandeis.edu
Saturday, August 4, 2012
4:15 - 7:15 pm
The Past, Present and Future Investigation of Positive Relationships at Work
At the Academy of Management Meetings in Boston at the Park Plaza, Whittier Room. Chaired by Kim Cameron (Univ. Michigan), Emily Heaphy (Boston Univ.) and Belle Rose Ragins (Univ. Wisconsin). Advanced registration is required and space is limited!Contact Stephanie Creary at sjcreary@gmail.com
Saturday, August 4, 2012
12:30 - 2:30 pm
Simulation as a Disruptive Teaching Innovation: Advanced Healthcare Management Teaching
At the Academy of Management Meetings in Boston, at the Marriott, Tremont Room. Chaired by Jenny Rudolph (Partners Healthcare), with presenters Sara Singer (Harvard), Jon Chilingerian (Brandeis), Jody Hoffer Gittell (RCRC/Brandeis).Contact Jenny Rudolph at jwrudolph@partners.org
Monday, July 16, 2012
Relational Coordination and High Performance in the Airline Industry
In Tokyo, this day-long seminar presents relational coordination, its impact on airline performance, and the organizational practices that support its development. We conclude with insights regarding the Relational Model of Organizational Change. Featured speaker: Jody Hoffer Gittell (RCRC, Brandeis University).Contact Robert Tatkin, Process Consultation at rjtatkin@aol.com
Friday, July 13 - Monday, July 16, 2012
Medical Process Consultation, RC and the Transformation of Primary Care in Japan
Two-day workshop in Tokyo organized by Joichi Ogawa of Process Consultation featuring presentations by Edgar Schein (MIT Sloan School of Management), Gerald Kominski (UCLA School of Public Health), Jason Wang (Stanford), and Jody Hoffer Gittell (RCRC, Brandeis University).Contact Robert Tatkin at rjtatkin@aol.com
Monday, July 9 - Wednesday, July 11, 2012
Measuring Shared Decision Making in Practice
Dale Collins Vidal and Karen Sepucha host this year's Summer Institute for Informed Patient Choice at the Dartmouth Institute in Hanover, NH. This year's focus will be on measurement of decision quality and shared decision making in practice. There is a need for metrics for shared decision making and the use of patient decision support that are efficient, valid and reliable – and that have been adapted for use in clinical settings. We have carefully planned this year’s agenda to incorporate essential elements of health care delivery science. There will be two and one half days of didactic multi and interdisciplinary presentations by local, national and international innovators focused on this challenging area. Don’t miss this opportunity to network, share ideas and strategies, and hear from those who have dedicated themselves to making shared decision making and patient decision support the standard of care internationally.Friday, June 29, 2012
Employee Engagement Through Relational Coordination
This webinar for Genzyme leaders explores the engagement of employees through relational coordination - coordinating work through relationships of of shared goals, shared knowledge and mutual respect. We will explore 1) what is relational coordination? 2) how does it drive performance? 3) how does it relate to employee empowerment? and 4) how do leaders foster it - or undermine it? Course led by Jody Hoffer Gittell (RCRC, Brandeis University).
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Wednesday, June 13, 2012
1:00 - 3:00 pm EDT
June RCRC Board Meeting
Spring board meeting held via webinar - next board meeting to be held in person November 1st at Dartmouth.Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Monday, June 11 - Tuesday, June 12, 2012
MUSC Medical Center - Leadership Development Institute
Medical University of South Carolina's 22nd Leadership Development Institute focuses on interprofessionalism and team relationships, and their impact on quality outcomes. Keynote speaker is Jody Hoffer Gittell (RCRC/Brandeis University). MUSC has utilized the RC survey across three clinical units in an effort to improve discharge efficiency. While study results have just been recently released, the plan is to provide an analysis of the key relationships involved, and to intervene with educational and correctional planning; then to redeploy the survey. Dr. Jack Feussner will speak about "The Future of Healthcare." Other speakers include Stuart Smith and Lois Kerr.Contact Betts Ellis at ellisb@musc.edu
Thursday, June 7 - Friday, June 8, 2012
14th Annual Health Organizations Research Association (HORA), University of Michigan
This year we feature a half day session to explore the latest trends of practice and research in health information technology. Prompted by federal incentives to adopt meaningful use of electronic health records, organizations across the country are focusing on transitioning from paper-based record keeping to electronic systems, creating opportunities for new configurations, new models of care delivery and a learning health system. Organized by Professors Jane Banaszak-Holl and Shoou-Yih Daniel Lee (University of Michigan).
Register at the website below
Contact Connie Rockman at connier@umich.edu
Wednesday, June 6, 2012
Danish Health Leaders Delegation Visits RCRC at Heller School, Brandeis University
"Transforming Healthcare Delivery - A Role for Relational Coordination?" Led by Poul Gorup and Per Bo Anderson, health leaders and consultants from the Mid Jutland region visit with the Relational Coordination Research Collaborative team to explore relational coordination as it applies to the challenges they currently face -- resource constraints and insufficient coordination of services. Featuring presentations by RCRC Executive Director Jody Hoffer Gittell, the RCRC team, and PhD students Lynn Garvin, Saleema Moore, and Signe Peterson Flieger. Open discussions throughout the day, followed by reception at the Brandeis Faculty Club. To attend, contact Debbie DeWolfe.Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Monday, June 4 - Sunday, June 10, 2012
International Society for the Psychoanalytic Study of Organizations (ISPSO)
ISPSO's 29th Annual Meeting. For information about this conference and its connection to the practice of relational coordination, please contact Brigid Nossal of Innovative Practice ConsultingContact Brigid Nossal at brigid@innovativepractice.com
Saturday, June 2 - Sunday, June 3, 2012
Finger Lakes Dialog - Civility in the Workplace
Join us for "Civility in the Workplace" at the third annual Finger Lakes Dialog on Relational Workplaces, a weekend workshop held in the wine and waterfall country of upstate New York. Sponsored by McArdle Ramerman Center and the Relational Coordination Research Collaborative.Download Related Materials (pdf)
Tuesday, May 15, 2012
Shared Decision Making in Primary Care -- The Role of Relational Coordination and Relational Coproduction
Hosted by Karen Sepucha and Leigh Simmons at Massachusetts General Hospital.Contact Lauren Leavitt at ljleavitt@partners.org
Tuesday, May 8, 2012
Webinar: Relational Coordination and the Journey to Accountable Care
- Jose Azar, MD, Medical Director for Quality and Safety, Simon Cancer Center, Indiana University Health
- Michele Saysana, Medical Director for Quality and Safety, Riley Hospital for Children, Indiana University Health
- Mark Lyles, MD, MBA, Chief Strategy Officer, Medical University of South Carolina
- Rob Mechanic, MBA, Executive Director, Health Industry Forum, Brandeis University, Heller School for Social Policy and Management
- Craig Westling, MS, MPH, Managing Director, The Dartmouth Institute, Accountable Care and the Office of Professional Education and Outreach
Facilitator
- Saleema Moore, PhDc, Brandeis University, Heller School for Social Policy and Management
Contact Debbie DeWolfe at ddewolfe@brandeis.edu
Friday, May 4 - Saturday, May 5, 2012
High Reliability Organizations Workshop
Ranga Ramanujam and Timothy Vogus at the Owen Graduate School of Management at Vanderbilt University and co-sponsored by Karlene Roberts of the Center for Catastrophic Risk Management at UC Berkeley. This is a small workshop of organizational researchers interested in high reliability organizing in which we will critically review existing work on organizational reliability and plot a research course for the future of the field.
Contact Tim Vogus at timothy.vogus@owens.vanderbilt.edu.
Wednesday, May 2 - Thursday, May 3, 2012
Relational Coordination Training
This RC training in Copenhagen is completely booked at double the targeted enrollment. To meet demand, additional RC trainings are being planned in Europe for the Fall. Next RC training in the US is November 3-4 at Dartmouth in Hanover, NH.Contact Peg Mercier at pegm@leadershiprising.com
Tuesday, May 1, 2012
Systematic Innovation Team Hosts RCRC
Henrik Jespersen, Pia Wichmann Madsen and the Systematic innovation team host visit by RCRC director Jody Hoffer Gittell at their Aarhus, Denmark offices, including presentations, discussions, and a demonstration visit to see Columna Clinical Logistic in action.Contact Henrik Jespersen at henrik.jespersen@systematic.com
Monday, April 30, 2012
Relational Leadership and Relational Coordination
McMann-Berg hosts workshop on Relational Leadership and Relational Coordination in Aarhus, Denmark. Speakers include RCRC partner Carsten Hornstrup and RCRC director Jody Hoffer Gittell.Contact Carsten Hornstrup at caho@mcmannberg.dk