Relational Coordination Research Collaborative

The Heller School for Social Policy and ManagementReturn to this website's homepageBrandeis University
Recently completed events

Thursday, January 21 - Saturday, January 23, 2016

Courage to Lead Retreat Series - Rediscovering the Heart of Health Care

As physicians, healthcare providers and leaders today, we face unprecedented stress and change. From every direction come fundamental questions about the future state of medicine. While the forces that challenge us are largely external, much of what can help us most may be found within — and is available in abundance. Come join others like yourself who want to explore new ways to sustain their passion for medicine.  Discover a new kind of professional development, one that deepens self-awareness and renews personal energy and vitality.

This Courage to Lead® retreat is based on the work of educator and author Parker J. Palmer and the Center for Courage & Renewal, along with his colleague Diane Rawlins, RCRC Professional Partner, and RC Certified Practitioner.  You’ll learn practices to help you:

  • Strengthen your resilience and well-being with new tools that help you to reflect and act upon what matters most.

  • Create trustworthy relationships that lead to improved collaboration and effectiveness and help you feel more capable of dealing with difficult problems.

  • Use new approaches to listening and asking questions so that you can be more present with yourself, your patients and your colleagues.

  • Learn to manage the complexities and tensions between your work and the health care system without being overwhelmed by them.

Our best hope for an improved system of health care lies in developing authentic, compassionate and respectful leaders like you who can create alignment and a shared sense of purpose in the organizations where we work.

Find out about additional dates for this retreat and Register Online at  Continuing Medical Education credits are available.

Contact Diane Rawlins at

Friday, November 20, 2015

11:00 am - 12:30 pm

Research Webinar - Relational Coordination in a Social Movement Context: Exploring the RC Measure in Right to the City

 In this Research Webinar, Callie Watkins Liu of Brandeis University will present her work on relational coordination in a social movement context.  RCRC Research Webinars are held monthly throughout the academic year.  Each webinar features a student partner or recent graduate who is at the early, middle, late or completed stage of his or her dissertation.  All RCRC partners are invited to attend to share their feedback and to seek input on their own research questions. Each webinar will have an invited commentator, with RCRC Director Jody Hoffer Gittell serving as the facilitator. Webinars are held for 90 minutes via Blue Jeans, beginning with check in and greetings led by Professor Gittell.  The first hour will focus on the presenter who presents his or her research for 20-30 minutes, followed by a commentator who responds with questions, feedback and insights from his or her own work for 10 minutes, then opening up to everyone else's input.  The final half hour will be dedicated to questions that students may want to raise to get feedback on their own work.

Contact Megan Cunniff at

Monday, November 16, 2015

4:00 - 5:00 pm

Positive Links Speaker Series at University of Michigan - Transforming Relationships for High Performance

This Fall, Professor Jane Dutton will host the Positive Links Speaker Series once again at the Ross School of Business, University of Michigan.  This session features Professor Jody Hoffer Gittell (RCRC/Brandeis University) introducing her forthcoming book Relational Coordination:  Transforming Relationships for High Performance (Stanford University Press, 2016).  Dr. Gittell will share inspiring stories of four organizations on the journey of creating positive relational change.  She will also share the Relational Model of Organizational Change to help other organizations as they seek to develop relational coordination among co-workers, relational coproduction with their customers, and relational leadership by managers - all for the purpose of achieving desired outcomes in a sustainable and inclusive way.

Contact Angela Ceely at

Monday, November 9, 2015

American Academy of Medical Colleges Explores Relational Coordination to Create High Performance Healthcare

Please join the American Academy of Medical Colleges at our annual meeting as we explore relational coordination to create high performance healthcare. 

Interdependence is critical to high-performing healthcare organizations: in ACO’s, clinics, OR suites, executive teams, interprofessional education, and myriad other collaborative activities.  Interdependence requires the ability of team members to understand how their work processes intersect and respond to one another’s changing needs.  Brandeis professor Jody Hoffer Gittell named this relational coordination and developed a survey to measure it.  Relational coordination is coordinating work through high quality communication supported by shared goals, shared knowledge, and mutual respect.  The groundbreaking research around relational coordination has demonstrated that teams with high scores on the Relationship Coordination Survey achieve higher quality, work more efficiently, better satisfy their customers or patients, and enjoy more worker satisfaction and resilience.

In this session, Jody will provide an overview of the research that supports Relational Coordination and Tony Suchman, MD, founder of Relationship Centered Health Care, will describe how health care organizations are applying Relational Coordination and implementing effective interventions to lead to their improve relational coordination.

Participants are encouraged to bring to the session a vexing challenge from their home institutions.  Joined by Diane Rawlins of InsideOut Consulting and Krista Hirschmann of Lehigh Valley Health Network, Tony and Jody will facilitate a heads-on session in which participants will be able to apply relational mapping and possible interventions to their issue.  This highly interactive session will offer the benefit of learning from experts and peers across academic medicine.

  • Anthony Suchman, MD, MA, FACP, Founder and Senior Consultant, Relationship Centered Health Care; clinical professor, University of Rochester Medical Center
  • Jody Hoffer Gittell, Ph.D., author, High Performance Healthcare; Professor of Management, Heller School for Social Policy and Management, Brandeis University; Executive Director, Relational Coordination Research Collaborative; Chief Scientific Officer, Relational Coordination Analytics
  • Diane Rawlins, MA, LMHC, founder and president of InsideOut Consulting, LLC
  • Krista Hirschmann, MA, PhD, Director, MATRIX Center of Interpersonal Collaboration, Lehigh Valley Health Network

Contact Jennifer Schlener at

Friday, October 23, 2015

11:00 - 12:30 am

Research Webinar - Speedy Delivery versus Long-Term Strategy: Knowledge Coordination under Time Pressure between Project Teams and Permanent Departments in Amsterdam Public Works

In this Research Webinar, Freek van Berkel of VU Amsterdam will present his work on knowledge coordination under time pressure in the context of large scale public sector infrastructure projects.  RCRC Research Webinars are held monthly throughout the academic year.  Each webinar features a student partner or recent graduate who is at the early, middle, late or completed stage of his or her dissertation.  All RCRC partners are invited to attend to share their feedback and to seek input on their own research questions. Each webinar will have an invited commentator, with RCRC Director Jody Hoffer Gittell serving as the facilitator. Webinars are held for 90 minutes via Blue Jeans, beginning with check in and greetings led by Professor Gittell.  The first hour will focus on the presenter who presents his or her research for 20-30 minutes, followed by a commentator who responds with questions, feedback and insights from his or her own work for 10 minutes, then opening up to everyone else's input.  The final half hour will be dedicated to questions that students may want to raise to get feedback on their own work.

Contact Megan Cunniff at

Saturday, October 17 - Sunday, October 18, 2015

RC Intervention Training - Improving Work Processes Using Relational Coordination

"Improving Work Processes Using Relational Coordination" will be offered this Fall in New York City following the RC Roundtable.  Led by Tony Suchman (Relationship Centered Care, Univ. of Rochester) and Jody Hoffer Gittell (RCRC, Brandeis Univ.), this workshop prepares individuals to use principles and measures of relational coordination for the purpose of positive organizational change, by improving work processes, teamwork and organizational culture.  We will address 1) how to learn about the local context and identify the focal work process using relational mapping and other methods, 2) how to engage participants in measurement, 3) how to use the survey results to prompt reflection and learning, 4) how to engage participants in intervention design, and 5) how to conduct the overall intervention in a way that is consistent with the principles of relational coordination.  The workshop consists of independent self-study modules, an experiential 1.5 day course, and an individual one hour consultation on the design of a specific change project.  Further information and registration are available here.

Contact Tony Suchman at

Thursday, October 15 - Friday, October 16, 2015

Healthy and Thriving Workplaces and Communities - The Role of Relational Coordination - Fall 2015 Relational Coordination Roundtable

Each year practitioners and scholars gather at the Fall Roundtable to advance the practice of relational coordination. Simply stated, relational coordination is coordinating work through relationships of shared goals, shared knowledge and mutual respect.  Over the past several years, RC has evolved from its origins as a theory and research tool into a practical tool for supporting organizational and social change.  At this year’s Roundtable we move beyond traditional healthcare delivery to engage workers, leaders and citizens to build health and wellness in the community.  In a time of renewed focus on population health and the social determinants of health, we welcome colleagues from around the US and around the world who are using relational coordination, relational leadership and relational coproduction to achieve these broader goals.  Each session will include insights from the US, Scandinavia, Europe and/or Latin America.

Contact Megan Cunniff at


Saturday, October 3 - Sunday, October 4, 2015

Behavioral Accountability in the Workplace - Promoting Individual Behavior That Creates a Relational Culture

Join us for the 5th Finger Lakes Dialog October 3-4, 2015 with special guest Jo Shapiro, MD.  It’s a weekend workshop in the beautiful wine and waterfall country of upstate New York, sponsored by Relationship Centered Health Care and the Relational Coordination Research Collaborative.

High-functioning workplaces depend upon high-quality relationships. We know this from a broad body of research and from our own personal experience. Without a relational culture, it’s not possible to have the honest conversations that foster shared goals and system awareness or the ongoing feedback and attunement that allow for the constant adjustment of work processes to ever- changing circumstances.

The foundation of a relational culture is individual behavior, which is always under the control of individuals and cannot be dictated or prescribed. So what processes can an organization use to enhance the relational quality of its workplace? What behavioral expectations are appropriate? How does an organization support its people in meeting them? What happens when expectations are not met – what’s a relational approach to dealing with “bad” behavior?

This year’s guest presenter, Dr. Jo Shapiro, has some unique insights and experience with these questions. She’s the Founding Director of the widely acclaimed Center for Professionalism and Peer Support at the Brigham and Women’s Hospital in Boston. She and her team created set of programs that integrate reflection, values clarification, education, support and, when necessary, remediation; all done in a way that reinforces a culture of respect, teamwork and trust.

We invite you to come hear about Jo’s ideas and share your own in a highly interactive session (maximum 20 participants) moderated by Finger Lakes Dialog host Tony Suchman. Our wide ranging conversation will likely touch on such things as program design, facilitation skills, organizational leadership, favorite theories and who knows what else.

This workshop will also give you an opportunity to experience the beautiful views, forest trails and vineyards of New York’s Finger Lakes region. It will be held at an artist’s private hillside home and studio in Montour Falls, NY and includes dinner amidst the vineyards of Seneca Lake.

Jo Shapiro is the chief of the Division of Otolaryngology in the Department of Surgery at Brigham Women’s Hospital (BWH), the founding director of the BWH Center for Professionalism and Peer Support and an Associate Professor of Otolaryngology at Harvard Medical School. She also maintains an active surgical practice, specializing in the treatment of swallowing disorders. Jo lectures and conducts training sessions, nationally and internationally, in the areas of peer support, professionalism, team training, and disclosure and apology training. She also serves on the Ethics and Professionalism Committee of the American Board of Medical Specialties. She is also involved in global health medical education and training. Jo received her BA from Cornell University and her MD from George Washington University. Her surgical training was at University of California - San Diego, UCLA and Harvard, with a fellowship at the National Institutes of Health.

Tony Suchman is a practicing physician, Clinical Professor of Medicine at the University of Rochester, and Founder and Senior Consultant at Relationship Centered Health Care. Drawing upon diverse interests and experiences, his work focuses on improving human interaction and collaborative decision-making across all levels of healthcare from the front lines of patient care to the executive suite and board room. His most recent book, Leading Change in Healthcare: transforming organizations using complexity, positive psychology and Relationship-centered Care, has recently been published by Radcliffe Publishing. Tony is a board member of the Relational Coordination Research Collaborative and has been certified by the RCRC on Interventional Uses of the Relational Coordination Survey. He co-leads a national program on leading change in healthcare called Leading Organizations to Health. Tony lives in Rochester with his wife, artist Lynne Feldman.

Contact Peg Mercier at

Thursday, October 1, 2015

Healthcare Performance Matters - Speaker Series Event in Toronto

RCRC Founding Partner Salus Global Inc. will host an invitation only Healthcare Performance Matters Speaker Series Event on October 1 in Toronto.  This speaker presentation and cocktail party feature educator, author and innovator, Jody Hoffer Gittell, B.A., M.A., Ph.D..  Dr. Gittell is the author of Transforming Relationships for High Performance; High Performance Healthcare: Using the Power of Relationships to Achieve Quality; Efficiency and Resilience and The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance to name a few.

A professor at Brandeis University in Cambridge, Massachusetts, Dr. Gittell is also Executive Director of the Relational Coordination Research Collaborative.  Relational coordination and the relational coordination survey form part of the backbone of both Salus Global’s flagship MOREOB program and newer PEP program designed to help healthcare teams achieve better clinical, economic and operational outcomes.

Members of the RCRC community may use the contact information below to request an invitation to participate.

Contact Heidi Ludwick at

Friday, September 18, 2015

10:30 am - 12:00 pm

Research Webinar - Understanding Organizational Change in Response to New Payment Models in Healthcare: Early Findings

In this Research Webinar, Caroline Logan of Brandeis University will present her work on organizational change in response to new payment models, and the role of relational coordination.  RCRC Research Webinars are held monthly throughout the academic year.  Each webinar features a student partner or recent graduate who is at the early, middle, late or completed stage of his or her dissertation.  All RCRC partners are invited to attend to share their feedback and to seek input on their own research questions. Each webinar will have an invited commentator, with RCRC Director Jody Hoffer Gittell serving as the facilitator. Webinars are held for 90 minutes via Blue Jeans, beginning with check in and greetings led by Professor Gittell.  The first hour will focus on the presenter who presents his or her research for 20-30 minutes, followed by a commentator who responds with questions, feedback and insights from his or her own work for 10 minutes, then opening up to everyone else's input.  The final half hour will be dedicated to questions that students may want to raise to get feedback on their own work.

Contact Megan Cunniff at

Monday, September 14, 2015

Introduction to Relational Coordination

For change agents who have been wanting know more about relational coordination - how to measure it and implement it for the purpose of organizational change - this event is for you!   Sponsored by Team Arbedsliv (Danish RC Survey Distribution Partner), this event will be held in Copenhagen.  RCRC founder Jody Hoffer Gittell will join as a featured speaker.  Tenatively scheduled for the afternoon of September 14 - please stay posted for further details!

Contact Inger-Marie Wiegman at

Thursday, September 10 - Saturday, September 12, 2015

Inaugural Meeting of the Collaborative Care Learning Network

Join us September 10-12, 2015, in San Antonio, Texas, for the Inaugural Meeting of the Collaborative Care Learning Network! 

This long-anticipated event is for everyone interested in learning more about what collaborative care is like in actual practice, and how it can be successfully implemented and sustained in any care environment.

Spend a fascinating day and a half working and learning with others, and become a founding member of the Collaborative Care Learning Network! Explore collaborative care and its impact on quality and safety, benefits for patients and families, strategies and challenges, new models for teaching and learning, and solutions and methods for successfully implementing and sustaining collaborative care. 

Be part of this peer-to-peer meeting about collaborative care featuring group discussions, observations, and simulations. Learn firsthand how collaborative care is being successfully implemented on an inpatient Hospital Medicine teaching service at a major university hospital.

There is NO COST to participate! Special hotel rates are available.

Contact Luci Leykhum at

Monday, September 7 - Friday, September 11, 2015

Festival of Connecting - Sociotechnical Systems and Workplace Innovation - in Belgium

The International Workshop on Teamwork (IWOT), the European Workplace Innovation Network, and the Global Socio Technical Systems Network are delighted to present the 2015 Festival of Connecting, to be held in Leuven, Belgium from September 11-15.  The Festival connects policy-makers, practitioners and researchers working towards better places to work, and places that work better.

Meet the STS Roundtable in Leuven from September 7 to 11, 2015. Click here to find all program  information and the hotel options.

To see the Global STS  Design Roundtable  program click here.

For the lowest registration fees, have your Roundtable Membership!

Join us Wednesday September 9th as we launch the Global Workplace Innovation Network, with morning keynotes by Geert van Hootegem (University of Leuven), Steven Dhondt (University of Leuven), and Jody Hoffer Gittell (RCRC/Brandeis University), followed by discussions and workshops throughout the day.

Contact Leen De Kort at

Tuesday, September 1, 2015

Managing and Preventing Workplace Stress and Overload - The Role of Relational Coordination

On Local Government Occupational Health Day in Denmark we will introduce a number of angles on managing and preventing stress and mental overload in relation to the employees mental robustness, new ways to prevent stress-related sick leave using relational coordination and other approaches.  The subject of occupational health has drawn a lot of attention in Denmark. We see an increase of mental conditional reviews of occupational diseases. Parliament has set targets to reduce the number of employees who are mentally overloaded. We measure employee satisfaction, and it is an area where many initiatives have been implemented both locally and centrally. However, what can scientists tell us about the challenges in the field, and what is their best answer for solutions?

The day is exclusively for municipal occupational health / HR consultants and managers. It is a day where we expect participation, with dialogue during and following the various presentations. Therefore we have invited a professional moderator who can challenge presenters as well as participants.  In one day, we will strengthen the network and the exchange of experience across municipalities, in close interaction with the presented perspectives.

Speakers include:

Marianne Brinch-Fischer, Head of Negotiations, Local Government Denmark

Pia Ryom, Lead occupational psychologist in Occupational Medicine Aalborg

Peter Vesterhedent, CEO, Danish Working Environment Service

Pernille Pedersen, PhD CBS - Management of psychological work

Ida H. Madsen, PhD NFA

Jody Hoffer Gittell, PhD, Executive Director, Relational Coordination Research Collaborative

Contact Magnus Bryde at

Tuesday, August 11, 2015

8:00 - 10:30 am

Complexity Theory and Leadership - New Findings and New Directions

In the face of a more complex, dynamic, global and interdependent world organizations have become flatter, and exhibit more teaming, networking, and distributed work (Edmondson, 2013).  Continued competitive viability in this environment requires that individual workers and organizations innovate and adapt. In response to these changes organization theory has shifted its emphasis away from theories of bureaucracy and protection of the technological core (Weber and Thompson cites) to consider firms as collaborative enterprises and networked organizations (Heckscher, 2007; Powell, 2003).  Leadership theory, however, has been more inertial.  Most of the research on leadership continues to conceptualize it as a process of command and control and studies focus on leaders in formal positions of power with circumscribed roles in large bureaucracies (Ancona & Backman, 2010).  One exception to this trend is the study of leadership within firms conceptualized as complex adaptive systems rather than static bureaucratic structures (Anderson, 1999; Eisenhardt, 2014). Leadership in such an organization appears to be distributed across individuals and levels in the hierarchy and based on the dynamic interaction among individual actors doing aligned work.  While research has shown that in such systems innovation is more effective when interaction patterns are not specified by top-level leaders (Eisenhardt, 2014), the understanding of leadership in this context has yet to be fully specified. The papers included in this symposium empirically test and formulate new theory around leadership from the perspective of complexity science and within the context of organizations as complex adaptive systems.

Please join us for this Academy of Management Symposium in Vancouver BC!

Chair:  Deborah Ancona (MIT Sloan)

Discussant:  Kathy Eisenhardt (Stanford)

Presenters:  Kate Isaacs (MIT Sloan), Elaine Backman (MIT Sloan), Deborah Ancona (MIT Sloan), Benyamin Lichtenstein (University of Massachusetts Boston), Caroline Logan (RCRC/Brandeis University), Curt Lindberg (RCRC/Partners in Complexity), Mary Uhl-Bien (Texas Christian University), Valerie Gauther (HEC Paris)

Contact Caroline Logan at

Monday, August 10, 2015

5:00 - 6:00 pm

Meet Up at the RCRC Networking Event at Academy of Management Meeting in Vancouver BC!

Join us for a reception 5-6:00 pm Monday August 10 in the Hyatt Regency Vancouver Mosaic Restaurant and Bar! We will gather following a symposium on “The Physicality of Relational Spaces” organized by RCRC Partners Anna Perlmutter and Delia Mannen. Connect with old friends and colleagues, and meet some new ones too.

Contact Jody Hoffer Gittell at

Monday, August 10, 2015

3:00 - 4:30 pm

Physicality of Relational Processes - Spaces and the Interactions Between Them

Physical space plays a critical role in organizational life. The capital costs - those that support new buildings, the redesign of workspaces, and overhead expenses to maintain workspaces - represent the second highest category of costs to an organization, just behind human resources (McCoy, 2005). Management studies have looked at the direct and indirect ways in which physical structures, stimuli, and symbolic artifacts influence individual level outcomes such as behavior (Davis, 1984); job performance, job attitudes, and impressions (Ornstein, 1989); and positive affect (Baron, 1994). Recent research has moved from the individual level to the dyadic, group, and team levels to examine the relationship between physical environments and relational processes.  Relational processes, such as collaboration, feedback, and informal interactions, are critical to identifying and defining interdependencies between participants that facilitate shared knowledge, shared goals, and bridge boundaries (Faraj & Xiao, 2006; Gittell, 2002). Relational processes are complementary to embedded technical and structural approaches, particularly under conditions of uncertainty (Gittell, 2002). These complementarities highlight the human dynamics critical to initiating organizational change within the workplace. With this presenter symposium we seek to further explore the physicality of relational processes by featuring four papers authored by scholars whose research speaks directly to this inquiry.

Please join us for this symposium at the Academy of Management Annual Meetings in Vancouver BC!

Chairs:  Delia Mannen (ESADE Business School), Anna Perlmutter (Case Western Reserve)

Discussants:  Emily Heaphy (Boston University), Suhna Lee (Yale University)

Presenters:  Mariachiara Barzotto (Universita Ca Foscari Venezia), Santi Furnari (City University London), Hans Frankfort (City University London), John Paul Stephens (Case Western Reserve), Delia Mannen (ESADE Business School), Anna Perlmutter (Case Western Reserve), Ninna Meier (Copenhagen Business School), Jody Hoffer Gittell (Brandeis University)

Contact Anna Perlmutter at

Monday, August 10, 2015

11:30 am - 1:00 pm

Unpacking the Black Box of Relationships at Work - Using a Social Mechanism Approach to Explore the 'How'

Despite widespread agreement that relationships are an integral part of organizational systems, we are still limited in our ability to answer the question of how desirable relationships come about as well as how they exert influence in organizations. In this symposium we address these questions by explicitly focusing on the social mechanisms or explanatory processes underlying the formation of relationships at work. In doing so, we hope to uncover implicit concepts and assumptions in our theories particularly as we consider multiple levels of analysis. Using a hybrid approach that combines paper presentations and moderated discussion among expert panelist we aim to identify the benefits, drawbacks, and challenges of uncovering social mechanisms.

Please join us for this symposium at the Academy of Management Annual Meetings in Vancouver BC, in the Vancouver Marriott Pinnacle Downtown Hotel in Pinnacle Ballroom III.

Chair:  Njoke Thomas (Case Western Reserve)

Presenters:  Kylie Rochford (Case Western Reserve), Keimei Sugiyama (Case Western Reserve), Njoke Thomas (Case Western Reserve) 

Panelists:  Jason Kanov (Western Washington University), Lisa Niishi (Cornell University), Kristie Rogers (University of Kansas)

Discussant:  Corinne Coen (Case Western Reserve)

Contact Njoke Thomas at

Monday, August 10, 2015

11:30 am - 1:00 pm

All Academy Symposium: The Role of Information Technology and Work Practices in Relational Coordination

Information and communication technologies play an increasingly important role in facilitating complex, non-routine knowledge work that relies on rapid assessments of uncertain situations and tight coordination among professional workers. In contrast to routinized or transactional work settings, the influences of technology on professionals’ communication and coordination in this type of work are not clear. In this symposium, four empirical presentations examine how technology enables, constrains and changes work practices and coordination in multi-disciplinary health care organizations, which are prototypical examples of contemporary, complex organizations undergoing remarkable digital transformations. Following the presentations, Wanda Orlikowski (MIT Sloan) and Jody Hoffer Gittell (Brandeis/RCRC) will serve as discussants to provide both theoretical and practical insights and lead an interactive group discussion that focuses on how information technology influences relational coordination processes and outcomes in professional work settings.

Please join us for this All-Academy Symposium at the Academy of Management Meeting in Vancouver BC!

Chairs: Ina Sebastian (MIT Center for Information Systems Research), Jody Hoffer Gittell (Brandeis/RCRC)

Discussants:  Wanda Orlikowski (MIT Sloan School), Jody Hoffer Gittell (Brandeis/RCRC)

Moderator: Elizabeth Davidson (University of Hawaii)

Presenters:  Samer Faraj (McGill University), Hani Safadi (Stevens Institute of Technology), Ina Sebastian (MIT Center for Information Systems Research), Matt Beane (MIT Sloan School), Farbod Hagigi (Clinical Box)

Contact Ina Sebastien at

Monday, August 10, 2015

8:00 - 9:30 am

Positive Spirals - Practices That Foster Positive Relationships

This symposium is designed to shed light on different practices that foster positive relationships in the workplace. We use the term positive relationships broadly to capture different relationships that are generative sources of enrichment, vitality, and learning that helps individuals, groups, and organizations flourish and perform. We pull together leading scholars in this area whose research explores different practices implemented at varying levels within an organization to foster interpersonal connection, strengthen relational cultures, and improve teamwork and performance. The symposium design also includes small and large group discussions (i.e., a kind of relational practice) designed to encourage the development of new research questions.

Please join us for this symposium at the Academy of Management Meeting in Vancouver BC!

Chairs:  Lindsay Cameron (University of Michigan), Gretchen Spreitzer (University of Michigan)

Presenters:  Olivia O'Neil (George Mason University), Nancy Rothbard (Wharton School), Speia Trefalt (Simmons School of Management), Emily Heaphy (Boston University School of Management), Jody Hoffer Gittell (RCRC/Brandeis)

Contact Lindsay Cameron at

Sunday, August 9, 2015

7:30 - 9:00 am

Positive Organizational Scholarship Community to Meet at Academy of Management

Join us for the 13th Gathering of POS Scholars at the Annual Meeting of the Academy of Management, convened this year by Laura Morgan Roberts (Antioch University), Robert Quinn (University of Michigan) and Sandra Cha (Brandeis University). During our early morning gatherings at the AOM we meet to build community, connect with research collaborators, learn about new developments in the field and generate energy about the realized and imagined possibilities created by using a Positive Organizational Scholarship lens.
This year’s theme is: "Paradoxes and Puzzles in Positive Organizing: Surprising Discoveries of Possibility.” In this session we will explore possibilities that emerge when we embrace the complexities of “doing POS” in our research and practice. We will invite the community to imagine how paradoxes and puzzles can enrich our understanding of strengthening, capacity-building, and flourishing in organizational life. Please join us. If you know of someone who would be interested, please share this invitation with them.  We will meet in the Hyatt Regency Vancouver in Regency Ballroom C.  Please let us know if you will attend by July 31: Sign up Form

Contact Genel Frye at

Sunday, August 9 - Friday, August 14, 2015

Relational Coordination and Large Group Interventions – Training Workshop for Consultants in Sweden

Led by RCRC partner and well-known process consultant Anders Risling, this workshop on Relational Coordination and Large Group Interventions for consultants will be held in Mölle, Sweden for the first time this August. The workshop is authorized as a specialty course for licensed psychologists in Sweden, and Mölle is a beautiful, scenic and historic summerplace by the sea in south of Sweden, 60 minutes drive from the Copenhagen Airport.

This action reflection training is designed to give experienced process consultants deep understanding and methods for working with relational coordination for organizational and  systemwide change using participatory methods. 

Workshop format

We will be exercising active large group consulting and facilitation with real cases, moving around in a community of colleagues, receiving direct feedback about consulting and facilitating  impact and thereby learning together practical ways to help clients. No passively hearing somebody  telling you how to do it. Hard work, challenges at the edge of your competence!


Training around five special designed systemwide interventions for the benefit of improving relational coordination in organizations:

-          Take a deep dive for building the future together

-          Building a position of Us from a position of Us vs. Them – Helping groups cooperate together

-          Polarity management for relational coordination- Mediation and conflict resolution  

-          Multiprofessional teams for the whole

-          Management teams for relational coordination

Contact Anders Risling at

Saturday, August 8, 2015

12:30 - 3:00 pm

Work Life After Failure - Professional Development Workshop at AOM Meeting

RCRC faculty partner Timothy Vogus (Vanderbilt University) invites you to a professional development workshop called “Work Life after Failure” at this year’s Academy of Management Meeting in Vancouver. The workshop is scheduled for Saturday, Aug 8th 2015 from 12:30PM to 3:00PM at the Hyatt Regency Vancouver in room Georgia B.

In this workshop, we aim to contrast and integrate three important concepts in research on the consequences of failure at the workplace: recovery from stress and stressors, resilience, and learning from failure. Despite their elevated degree of relatedness, these concepts, as well as their underlying processes and outcomes, have so far been discussed rather separately. To ignite the active conversation that allows meaningful connections between scholars focusing on the respective concepts, the PDW aims to inspire and catalyze a fruitful dialogue between scholars whose work revolves around these concepts and to bridge boundaries between the three perspectives. Presenters are Abraham Carmeli (Tel Aviv U.), Charlotte Fritz (Portland State U.), and Martin Hoegl (LMU Munich).

This workshop is also looking to develop an inter-disciplinary micro-community devoted to the study of failure at the workplace. You will find more detailed information about the workshop in the Annual Meeting’s online program ( Pre-registration is requested (

Contact Timothy Vogus at

Copyright 2016 • Brandeis University • All rights are reserved